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Location
In office (Kathmandu)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match
CloudFactory is a company founded in 2010 that provides managed teams for data annotation, document processing and model evaluation. It built its delivery model around training workers in Nepal, Kenya and other emerging markets, pairing them with tooling and quality management for machine learning customers. The company serves autonomous vehicle, medical imaging and geospatial programmes that need consistent human-in-the-loop work at scale.

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

  • Mission-Driven: We focus on creating economic and social impact.
  • People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
  • Innovative: We embrace change and find better ways to do things together.
  • Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summary

As a Software Quality Assurance Engineer, you will play a key role in ensuring the quality of cutting-edge web applications by building robust automation frameworks for Generative AI systems. You will work closely with Product Managers, engineers, and data scientists to design scalable test automation (using Playwright/Cypress) for UI and APIs, ensuring reliable and secure user experiences. This is an exciting opportunity to grow professionally while contributing to a mission-driven organization.

Responsibilities:

  • Automation Framework & Test Engineering: Design, build, and maintain a scalable test automation framework (Playwright/Cypress) for UI, API (REST), and complex end-to-end user flows.
  • Gen AI Quality: Develop innovative test strategies for our AI features, focusing on response accuracy/relevance, bias detection, prompt injection vulnerabilities, and intelligently handling non-deterministic outputs.
  • Process & Collaboration: Proactively analyze quality processes, conduct risk analysis, and work closely with PMs, engineers, and data scientists to embed quality and preventative measures from the start.
  • Performance & Monitoring: Develop methods to measure product performance, focusing on key metrics like AI model response times and production stability.
  • Mentorship: Act as a leader and mentor for fellow team members, fostering a culture of quality and continuous improvement.

Requirements

Competencies:

  • Knowledge:
    • Must Have skills (required).
      • Deep knowledge of API testing principles and tools (e.g., Postman).
      • Strong understanding of QA methodologies, Agile/Scrum, and CI/CD pipelines.
      • Proficiency in Git for version control.
      • Expertise in JavaScript or TypeScript.
    • Nice To Have skills (Preferred)
      • Knowledge of Generative AI or Machine Learning concepts (e.g., model evaluation, prompt engineering).
      • Understanding of testing non-deterministic systems (handling variable outputs).
  • Skills and Experience:
    • Must-Have Technical Skills
      • 5+ years of professional experience in frontend development.
      • Strong proficiency in JavaScript (ES6+) and TypeScript.
      • Expert-level experience with React (Hooks, Context API, component optimization, React 19).
      • Experience with modern state management tools: Redux Toolkit, Zustand etc.
      • Ability to design scalable frontend architecture
      • Hands-on experience with Tailwind CSS
      • Solid understanding of HTML5 / CSS3, responsive and cross-browser development.
      • Experience integrating REST APIs.
      • Familiarity with modern build tools (Webpack, Vite, SWC, esbuild).
      • Understanding of CI/CD pipelines, Git workflows, and code review best practices.
    • Nice-To-Have Technical Skills
      • Experience with 2d canvas frameworks like Konva
    • Key Responsibilities
      • Architecting and implementing new frontend features.
      • Improving performance, usability, and accessibility across the product.
      • Participating in technical planning and architectural decisions.
      • Conducting code reviews and maintaining high engineering standards.
  • Any other General requirements
    • Education: Bachelor’s Degree in Computer Science, Engineering, or equivalent practical experience.
    • Communication: Exceptional ability to articulate complex technical issues clearly to diverse, multinational teams.
    • Soft Skills:
      • Strong decision-making skills and ability to justify technical choices.
      • High level of independence and ownership.
      • Attention to detail and commitment to code quality.

Benefits

At CloudFactory, we believe that work should be more than just a job-it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work-we can’t wait to meet you!

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