Engineering Manager/Cloud Operations Manager

Are you looking for a place where your work truly matters? At CloudFerro, we build technologies used every day by Europe’s leading scientific and space organisations, including ESA, EUMETSAT, ECMWF, Mercator Ocean International, DLR, and EGI. Working closely with the Earth Observation sector, you will directly contribute to better understanding and analysis of our planet. If you are passionate about modern technologies, large-scale data environments, and want to grow your skills in a place where your work has real impact - we are the right team for you. For more information, visit: www.cloudferro.com

We are currently looking for a manager who can combine a strong understanding of cloud and infrastructure technologies with responsibility for effective project delivery, operational stability, and team development.

In this role, you will lead the Cloud Projects & Operations team, which is responsible for delivering customer projects and maintaining CloudFerro’s cloud infrastructure in continuous operation, including a rotating 24/365 on-call duty.

You will work with a large-scale, production cloud environment used by commercial and institutional clients, as well as international European projects, including those delivered for the European Space Agency.

Your responsibilities will include:

• Managing the Cloud Projects & Operations team and supporting it in day-to-day operational and project work.
• Taking responsibility for effective delivery of projects, maintenance initiatives, and roadmap-driven activities.
• Collaborating with the IaaS Product Manager on maintaining and updating the team’s roadmap.
• Prioritising tasks, managing dependencies, and ensuring predictability of delivery.Monitoring the achievement of short- and long-term goals.
• Ensuring operational service quality, including stability, monitoring, incident handling, and elimination of recurring issues.
• Supporting the incident management and problem management processes, including RCA/post-mortem analysis and implementation of preventive actions.
• Assisting the team in analysing complex technical and organisational issues.
• Developing team competencies, conducting 1:1 meetings, providing feedback, and strengthening ownership.
• Planning roles, coverage, and competency development within the team.
• Recruiting new employees and contractors.
• Gathering and structuring requirements from stakeholders related to projects and maintenance activities.
• Collaborating with Product Management, PMO, technical teams, sales, business stakeholders, and the Executive Board.
• Supporting sales processes through technical and operational consultations.
• Building a culture of knowledge sharing, documentation, and continuous improvement within the team.

Team technology stack:

OpenStack, Linux, Ceph, Ansible, Terraform, Git, Prometheus/Grafana/ELK, Docker, Bash, Proxmox, Keycloak.

What we are looking for:

• Experience in managing a technical team, preferably in infrastructure, cloud, platform, or operations.
• Strong understanding of maintaining production IT systems and working in high-availability environments.
• Solid understanding of cloud technologies, distributed systems, and infrastructure as the foundation of production services.
• Ability to combine technical, project, and business perspectives.
• Experience in task prioritisation, dependency management, and delivering team objectives.

• Ability to communicate effectively with diverse stakeholder groups, from engineers to the Executive Board.
• Managerial maturity: motivating people, providing feedback, developing competencies, and making difficult decisions.
• Experience in building team autonomy, ownership of areas, and effective cross-team collaboration.
• Accountability for the quality of the team’s work and readiness to operate under time pressure.
• Confident communication in English at B2/C1 level.

An additional advantage will be:

• Experience with OpenStack, Ceph, Linux, Ansible, Terraform, Prometheus/Grafana/ELK or a similar infrastructure stack.
• Knowledge of incident management, problem management, SRE or ITIL practices.
• Experience in cloud, hosting, data center environments or large-scale production infrastructure.
• Experience working with external customers or projects with high availability and service quality requirements.

What do we offer?

• Developing interesting projects based on space exploration.
• Working with the best specialists in your field.
• Challenging work with new technologies with a full IT background.
• Opportunity to implement your own ideas and projects.
• Informal and friendly working atmosphere in the office by the Vistula River.
• Attractive remuneration based on stable forms of employment.
• Employee benefits such as medical care, multisport, life insurance.