{"id":2488019,"url":"https://alion.io/job/cloudflare-senior-customer-engineer-ai-start-ups","title":"Senior Customer Engineer AI/ Start Up's","company":{"id":1532,"name":"Cloudflare","domain":"cloudflare.com","url":"https://alion.io/company/cloudflare","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":81,"ghost_share":0.025,"stale_share":0.728,"repost_share":0.062,"time_to_fill_p50_days":57,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":213500,"max":335500,"currency":"USD","period":"year","gross":null,"usd_annual":335500},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"Cloudflare","optional":false},{"name":"Go","optional":false},{"name":"Slack","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"BGP","optional":true},{"name":"DLP","optional":true},{"name":"DNS","optional":true},{"name":"FedRAMP","optional":true},{"name":"GCP","optional":true},{"name":"GDPR","optional":true},{"name":"HIPAA","optional":true},{"name":"JavaScript","optional":true},{"name":"MPLS","optional":true},{"name":"PCI DSS","optional":true},{"name":"Python","optional":true},{"name":"RAG","optional":true},{"name":"SOC 2","optional":true},{"name":"TypeScript","optional":true},{"name":"VPN","optional":true},{"name":"Zero Trust","optional":true}],"status":"live","first_seen_at":"2026-10-13T21:46:59Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T15:53:34Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Us\nAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.\nAt Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a \"normalized\" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.\nAvailable Locations\nSan Francisco, US\nWe are only considering locally based candidates OR candidates looking to move to the Bay Area.\nSenior Customer Engineer - (AI & Start-Ups) \nFor San Francisco based hires: Estimated annual salary of $213,500 - $335,500 OTE, Base + Commissions.\nAbout the Role\nDigital Native SEs at Cloudflare work with the most innovative and cutting-edge companies on the planet - the startups and high-growth, cloud-native businesses that are building the next generation of Internet products. These are companies where the developers are the decision makers, and where the CTO is often personally responsible for shipping new products and getting the company's AI initiatives off the ground.\nThis role is for a technologist who genuinely enjoys being in the room with builders. You'll be equally comfortable jumping into a Slack channel with a founding engineer, whiteboarding an architecture with a lead developer, and stepping into a strategic conversation with a CTO about their platform and AI roadmap. You speak the language of engineers fluently and can hold a credible, detailed technical conversation - but this is not a software developer role, and you won't be writing production code every day. Your superpower is technical discovery, translation, and evangelism: understanding what a builder is trying to accomplish, mapping it to the full breadth of the Cloudflare Developer Platform, and inspiring teams to build on Cloudflare rather than just consume a single service.\nThe Digital Native segment leans heavily on Solutions Engineering to lead technical discovery within the cloud-developer vertical. You'll be expected to go deep on the Cloudflare Developer Platform - Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, Pages, and the broader developer ecosystem - far beyond basic storage, and to make the case for Cloudflare as the place to build. This role covers both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a \"builder\" personality with a strong mix of pre-sales/technical customer-facing experience who thrives in an agile, fast-moving environment.\nWhat you'll do as a Senior Solutions Engineer\nThe Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers.\nYou are a customer-facing technologist within the Cloudflare Solutions Engineering team, focused on the developer-first, digital-native segment. You have experience in a pre-sales or other technical customer-facing role, and you're at your best when engaging directly with engineering teams and technical founders. In this role you'll partner closely with the sales team from the very start of the cycle - joining early discovery calls, qualifying opportunities from the get-go, and embedding yourself in customer Slack channels and working sessions. You'll lead technical discovery, deliver compelling demos and architecture discussions, run proof-of-concept builds, and evangelize the Cloudflare Developer Platform as the foundation for our customers' next products and AI initiatives.\nResponsibilities\nSpecifically, we are looking for you to:\nLead technical discovery within the cloud-developer vertical - asking the right questions to uncover how a customer builds, what they're trying to ship, and where Cloudflare fits.\nEngage early and often: join sales-led discovery calls from the outset, help qualify deals from the get-go, and stay embedded with customer teams (including in their Slack channels and working sessions) throughout the cycle.\nIdentify and map customer initiatives and business problems - especially around new product development and AI initiatives - to the Cloudflare platform.\nBuild relationships and technical champions within customer accounts, from founding engineers and developers up to the CTO.\nDevelop and present tailored technical content and demos for both hands-on developer audiences and senior technical leadership.\nLead demo and proof-of-concept / build activities for Cloudflare prospects and customers.\nEvangelize the Cloudflare Developer Platform (Workers, Workers AI, Durable Objects, R2, D1, KV, Vectorize, Queues, Pages and more) - making the case for customers to build on Cloudflare, not just use it for storage or CDN.\nDemonstrate your expertise with your peers through the creation of professional content, including reference architectures, demos, blog posts and other knowledge-sharing activities.\nRepresent and evangelize Cloudflare externally at Developer, Community, Technology and Industry events with thought leadership and expertise.\nApply in-depth vertical knowledge or domain expertise. Advise on best practices.\nDesirable Skills, Knowledge, and Experience\nPrevious experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations.\nA genuine \"builder\" mindset and the personality to match: you enjoy talking to developers, you're curious, and you naturally gravitate toward technical problem-solving conversations.\nThe ability to speak engineers' language credibly - you can hold your own on architecture, APIs, and platform design - without this being a hands-on, code-every-day developer role.\nStrong technical discovery instincts: you know how to draw out requirements, qualify fit early, and separate real needs from noise.\nA good mix of pre-sales / technical sales experience and comfort operating in an agile, fast-moving environment (joining Slack channels, iterating quickly, engaging in early-stage calls, and qualifying deals from the start).\nSolid communication, written and presentation skills, with the range to talk to both a hands-on developer and a CTO in the same day.\nAbility to work on several projects and activities concurrently.\nHighly driven, curious, team-oriented, and able to work with a sense of urgency.\nYou've built web applications before, or contributed to existing web applications in a meaningful way - enough to have real empathy for how developers work.\nPolished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CTO/CISO).\nRelationship building: a proven track record of building deep technical relationships with engineers and technical founders. Experience managing various stakeholder relationships to build consensus on technical solutions/projects.\nExperience managing technical sales within accounts, including developing champion-style relationships, driving technical wins, and assisting with technical validation.\nBachelor's Degree or equivalent in relevant work experience.\nThe role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.\nA deep understanding of the Cloudflare Developer Platform and core industry components (and a desire to learn more):\n The Cloudflare Developer Platform - serverless compute and application development with Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, and Pages. Familiarity with building or architecting applications on a serverless/edge platform is a strong plus.\nAI/GenAI application patterns - inference at the edge, RAG, vector databases, and how startups are operationalizing AI initiatives.\nHTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), and serverless application development.\nInternet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP.\nNetworking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management.\nZero-trust network access (ZTNA & SASE) concepts including identity management and authentication.\nCloud computing technologies such as AWS, GCP, Azure and others.\nSome scripting or programming familiarity with one or more of JavaScript/TypeScript, Python, Golang, BASH - enough to read code, build a demo, and converse with engineers (not to ship production software).\nUnderstanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.\nAn undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.\nYou can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to technical founders and C-levels.\nYou want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.\nYou have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.\nYou understand how to manage a project, work to deadlines, and prioritize between competing demands.\n\nCompensation\nCompensation may be adjusted depending on work location.\n\nFor San Francisco based hires: Estimated annual salary of $213,500 - $335,500 OTE, Base + Commissions.\nEquity\nThis role is eligible to participate in Cloudflare’s equity plan.\nBenefits\nCloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.\nHealth & Welfare Benefits\nMedical/Rx Insurance\nDental Insurance\nVision Insurance\nFlexible Spending Accounts\nCommuter Spending Accounts\nFertility & Family Forming Benefits\nOn-demand mental health support and Employee Assistance Program\nGlobal Travel Medical Insurance\nFinancial Benefits\nShort and Long Term Disability Insurance\nLife & Accident Insurance\n401(k) Retirement Savings Plan\nEmployee Stock Participation...","description_format":"text","description_chars":15383,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CDN & Edge Delivery","Cloud Security","DNS Services","Web Security & DDoS Protection"],"lifecycle":[{"event":"open","at":"2026-10-14T01:03:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 145 · green card filings: 34","filings_12m":145,"filings_prev_12m":102,"green_card_filings_12m":34,"median_offered_wage_usd":157751,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":14}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":57,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":335500,"is_top_pay":true},"html_url":"https://alion.io/job/cloudflare-senior-customer-engineer-ai-start-ups","json_url":"https://alion.io/job/cloudflare-senior-customer-engineer-ai-start-ups.json","meta":{"generated_at":"2026-10-15T16:50:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25506,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1532},"rest":"https://alion.io/mcp/rest/get_company?id=1532"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcloudflare-senior-customer-engineer-ai-start-ups"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcloudflare-senior-customer-engineer-ai-start-ups"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcloudflare-senior-customer-engineer-ai-start-ups"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cloudflare-senior-customer-engineer-ai-start-ups\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcloudflare-senior-customer-engineer-ai-start-ups"}]}