Senior Ethics and Compliance Manager

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Location: London

What You’ll Do

As the world’s first connectivity cloud, Cloudflare helps connect and protect millions of customers globally. Everyone from individuals to the world’s largest enterprises use our unified platform of networking, security, and developer services to succeed everywhere in the world. Supporting a global platform of this scale requires a legal team that moves fast. That’s why at Cloudflare, we don’t just manage risk-we clear the road for global innovation. We are building a next generation compliance program that leverages AI technology to scale our routine tasks, allowing our team members to focus on the proactive work of fostering a culture of compliance.  

We are looking for a talented, experienced, and energetic compliance professional  to join our legal team as a Senior Ethics and Compliance Manager (EMEA) based in London. You will play a key role executing the day-to-day nuts and bolts of our legal compliance within the EMEA region, including internal investigations, managing conflicts of interest disclosures, gifts and entertainment reviews, legal and compliance training, and project management of cross-functional initiates. Just as importantly, you will be responsible for helping build our systems and processes in a way that leverages AI to allow us to do our best work. The ideal candidate is passionate about compliance and can channel that passion into solving complex problems and novel legal issues in a fast-paced environment. As part of the job, you will:

Responsibilities:

• Support Cloudflare’s internal investigations program, including management of investigation case files, conducting witness interviews, collecting supporting documentation, and drafting final reports;
• Help design and implement policies and controls to ensure that Cloudflare is protecting its customers and employees, while satisfying our legal obligations;
• Assist with Cloudflare’s conflict of interest disclosure process, including review and approval of potential employee conflicts and gift and entertainment requests;
• Assist with the administration of Cloudflare’s compliance training and education program, including the design of regional compliance training content, target audience identification and effectiveness measurement;
• Assist with execution of a regular integrity and compliance communications strategy within the region; and
• Project manage a variety of other cross-functional compliance initiatives.

The above list is representative and additional responsibilities may be assigned, as required by the need for the compliance program to support Cloudflare’s Legal team with agility in a dynamic environment.

Requirements:

• 8+ years of compliance and investigative experience
• Experience building and designing compliance frameworks
• Interest and Enthusiasm for finding ways to implement and leverage AI in compliance functions
• Experience conducting and participating in complex investigations and witness interviews
• Experience with an in-house legal department preferred; experience at a tech company, especially as part of a compliance team, is a huge plus
• Experience in managing Conflicts of Interest to resolution 
• General familiarity with the process and requirements of Disciplinary Hearings in EMEA
• Detail-oriented, well-organized and technically-adept
• Excellent written and oral communication skills
• Experience with the following software tools helpful not not required: Google suite, Navex (EthicsPoint, RiskRate, Disclosures)
• Strong interpersonal skills and experience in working cross-functionally with a variety of teams, with lawyers and non-lawyers, including engineering teams, sales teams, and product teams, to establish effective solutions efficiently and in an amenable manner. 
• The ability to manage multiple matters / projects
• Self-starter with the ability to learn in a fast-paced environment with minimal supervision
• Experience delivering in-person and/or virtual trainings and workshops
• Speaking multiple languages is a bonus

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] via mail at 101 Townsend St. San Francisco, CA 94107.