Senior Product Manager, Email Security

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, TX | London, UK | Lisbon, Portugal

About the Department

The Product Management team at Cloudflare steers the strategy, roadmap, and execution that powers a faster, more secure internet. As part of the Zero Trust Security organization, our Email Security team is redefining how the enterprise's most trusted - and most targeted - communication channel gets protected, evolving a platform already trusted by Fortune 500 and Global 2000 organizations into a fast, secure pillar natively integrated with Cloudflare's Zero Trust stack.

About the role

Email remains the most trusted, yet most targeted, communication channel in the enterprise. At Cloudflare, we have a proven email security solution which is trusted by Fortune 500 and Global 2000 organizations. We’re looking for an experienced, technical product manager to continue to differentiate our solution in the market, make difficult investment decisions, and own delivering an enterprise-grade email security platform that is fast, secure, and natively integrated with Cloudflare's Zero Trust stack.

We are seeking an autonomous, determined, and pragmatic individual who possesses strong conviction, humility, and a decisive bias toward action.

What you'll do

In this role, you’ll be responsible for defining how some of the world's most sophisticated organizations protect their communication, leading the industry's shift away from legacy "boxes" toward an AI-first, cloud-native, and identity-aware security posture. 

Key responsibilities involve continuously investing in threat intelligence, sustaining current security detection capabilities, rapidly developing features, and expanding into new markets.

Responsibilities

• Own Email Security. Architect and own the strategic roadmap for our Email Security solution, ensuring Cloudflare remains the definitive answer to evolving threats like Business Email Compromise (BEC) and advanced phishing.
• Shape Intelligence and Detections. Work alongside our Threat Intelligence and Detections teams to improve how customers consume, enforce, and understand Cloudflare One. Influence product direction, connect customer needs across the enterprise and own selected initiatives when dedicated leadership will accelerate an important outcome.
• Support Zero Trust Security. Bolster the seamless integration of Email Security into the broader Cloudflare stack, architecting a "better together" experience that bridges Gateway, CASB, and DLP into a single, powerhouse defense layer.
• Talk to Customers. Build trust with engineering and sales by rigorously documenting first-hand experiences with internal and external customers. 
• Drive new business. Act as the strategic engine for growth, building the features and competitive differentiators needed to displace legacy incumbents and win the hearts and minds of Global 2000 CISOs.
• Evangelize the Platform. Use the product daily and serve as a technical and strategic leader, representing the Email Security vision to internal stakeholders, the sales field, and the broader security community.

Desirable Skills, Knowledge, and Experience:

• 7+ years of experience as product manager, with a proven track record of owning and scaling complex enterprise security products in a high-growth environment.
• Be customer obsessed. At Cloudflare, we serve the needs of customers large and small, and our product managers need to be comfortable understanding how to design for enterprises without compromising the experience for individuals and small businesses. 
• Write Persuasively. The best product managers at Cloudflare are exceptional storytellers. They distill complex ideas into simple ones by using context, empathy, transparency, and evidence. 
• Build with conviction. Demonstrated experience leading with conviction to build products designed to win in a highly competitive market, with a focus on feature differentiation and displacement strategy.
• Maintain domain knowledge. Comfortable navigating architectural trade-offs with senior engineers regarding mail flow (M365/Google Workspace), cloud infrastructure, and API performance.
• Have high ownership. Comfortable being accountable for the entire product lifecycle, from high-fidelity PRDs to collaborating with cross-functional teams for global launches.
• Make data-driven decisions. Ability to leverage complex datasets to build intuitive conviction in your views and effectively persuade others

Bonus Points:

• Be an early adopter. You’ve enthusiastically adopted the latest generation of agentic coding tools, and you can use them effectively to navigate a codebase, dependency mapping, or prototype experiences for your feature area. 
• Fluent in Zero Trust security. A deep understanding of modern security architectures and the value of a unified platform approach (Identity, Device, and Data security).
• Experience with detections. Familiarity with the mechanics of modern email threats and how machine learning can be used for detection.
• Good design sense. You’re comfortable collaborating with design engineers to translate the requirements into lo-fi prototypes.

Compensation

Compensation may be adjusted depending on work location.

For Portugal based hires: Estimated annual salary is between €68,000 - €94,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] via mail at 101 Townsend St. San Francisco, CA 94107.