{"id":826957,"url":"https://alion.io/job/cloudinary-product-operations-lead","title":"Product Operations Lead","company":{"id":5185,"name":"Cloudinary","domain":"cloudinary.com","url":"https://alion.io/company/cloudinary","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":116000,"max_usd":250000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1362},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Claude","optional":false},{"name":"Confluence","optional":false},{"name":"Kanban","optional":false},{"name":"Slack","optional":false},{"name":"LLM","optional":true},{"name":"Model Context Protocol","optional":true}],"status":"live","first_seen_at":"2026-09-10T08:22:09Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-18T10:16:46Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"About the Role\nWe are seeking a Product Operations Lead to play a key role in product launches, planning processes, AI adoption and operational efficiency. This role will ensure product availability, process optimization, and KPI tracking, working cross-functionally with Product, Engineering, Marketing, and Customer Success teams. The ideal candidate will drive seamless product delivery, scale best practices, and enhance the product management lifecycle.\nKey Responsibilities\nProduct Launch & Go-to-Market Readiness\nDrive cross-functional product launch planning, ensuring clear responsibilities and execution timelines.\nDevelop together with Product Marketing scalable launch playbooks to standardize and optimize the GTM process.\nTrack and measure launch success through key metrics such as adoption, usage, and retention.\nEnsure internal teams are enabled with product documentation, updates, release notes and other enablement principles\nPartner with Customer Success to optimize post-launch support and user experience.\nMonitor product readiness and ensure alignment between Product, R&D, Support and GTM teams.\nAI & Builder Approach\nWork AI-first - use Claude and the connected stack (JIRA, Confluence, Vitally, Gong, Slack) as the default method for drafting, analysis, and synthesis, not an occasional shortcut.\nBuild the tooling you need. Ship lightweight internal tools - scripts, agents, digests, dashboards - that remove recurring manual work in release and launch operations, without waiting for an engineering roadmap slot.\nContribute to Product Brain, our internal AI knowledge layer, and design operational workflows that pull context from connected systems rather than reassembling it by hand each cycle.\nOwn AI adoption within Product Operations - find the manual work a system should be doing, prototype the replacement, and prove it works before asking anyone to adopt it.\nApply judgment on where automation belongs. Know which decisions, escalations, and communications need a human, and keep those human.\nKPI Tracking & Operational Excellence\nDefine and track key performance indicators (KPIs) to measure release and launch effectiveness.\nIdentify and implement process improvements to enhance speed and efficiency.\nLeverage data insights to drive continuous optimization of product operations workflows.\nOwn and optimize tooling and dashboards to provide real-time visibility into product health.\nPartner with R&D to streamline deployment workflows, product maintenance and incident response guidelines.\nQualifications & Experience\nRequired Skills & Experience\nAt least 7 years in Product Operations, Business Development or Product Lifecycle Management within a SaaS or technology-driven company.\nExperience with feature or Product delivery, value driven decision making and coordinating product launches and releases.\nExperience in agile & kanban development, release processes, and change management.\nHands-on daily use of AI tools in real work, with concrete examples of what changed as a result.\nProficiency in JIRA, Confluence, or similar release tracking tools.\nData-driven mindset with experience in tracking and analyzing product performance metrics, overseeing execution strategy and tactical improvements\nComfortable contributing to engineering discussions around technology decisions and strategy related to a product pipeline\nExcellent communication, collaboration, and stakeholder management skills.\nDesired Skills\nKnowledge of SaaS business models, pricing strategies, and GTM execution.\nFamiliarity with customer adoption and retention analytics.\nExperience working with API-first or developer-focused products.\nExperience building internal tools or automations that other teams actually adopted.\nFamiliarity with LLM-based workflows - prompt and agent design, MCP connectors, or similar.\nSuccess Metrics\nEfficient and predictable releases, with minimal delays or incidents.\nStronger cross-functional coordination, improving launch readiness.\nStandardized product operations processes, improving efficiency and scalability.\nData-driven decision-making, leveraging insights to optimize release and launch performance.\nHigher product adoption rates, increasing user engagement and retention.\n Reduced manual operational load, with recurring coordination and reporting work replaced by AI-assisted workflows and internal tooling.","description_format":"text","description_chars":4369,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CDN & Edge Delivery","Photo & Video Editing Software","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-09-12T14:58:09Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":0.9,"age_days":36,"expected_fill_days":85,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/cloudinary-product-operations-lead","json_url":"https://alion.io/job/cloudinary-product-operations-lead.json","meta":{"generated_at":"2026-10-18T10:29:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15519,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5185},"rest":"https://alion.io/mcp/rest/get_company?id=5185"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcloudinary-product-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcloudinary-product-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcloudinary-product-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cloudinary-product-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcloudinary-product-operations-lead"}]}