{"id":1577361,"url":"https://alion.io/job/cloudpay-payments-specialist","title":"Payments Specialist","company":{"id":3064136,"name":"Cloudpay","domain":"cloudpay.com","url":"https://alion.io/company/cloudpay-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Andover, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":230},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-01T10:49:40Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-04T22:31:36Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About this job opportunity\nOur Vision\nTo be the world's most trusted global payroll partner, simplifying pay for all employees.\nOur Mission\nEmpowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.\nOur People\nOur fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.\nWhat makes this role exciting\nOur fast-growing team in the UK is looking for a Payments Specialist who will work with customers and payment providers to ensure all payments off the back of payroll are made accurately and on time. The successful candidate will work with the team to provide the modern pay experience to our clients.\nMain responsibilities\nLiaise with external vendors to ensure smooth and timely processing of net and statutory payments\nEnsuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with\nPreparation and review of reconciliation reports for the use of client’s accounting department\nMaintenance of process documentation as required\nEnsuring bank details for any new payees are correctly set up\nAssist, as necessary, in the implementation of new customers\nAny other Ad hoc duties as required\nExperience needed for this role\nHigh level of customer service skills required\nAble to communicate at all levels, deal with clients, payroll partners, payment solution providers, and internal colleagues via the telephone & email across multiple countries\nAbility to effectively resolve issues, respond to queries, and to communicate proactively with stakeholders\nA keen eye for detail\nOrganization, analytical, and decision-making skills\nIndependently manage workload and collaborate with internal and external stakeholders to deliver key business results\nAbility to adapt quickly to new processes and new ways of working\nGood knowledge of MS Office, Excel & Internet based software would be advantageous\nWorking knowledge of payroll and experience in treasury would be advantageous\nAbout you and Our core values\nTaking ownership, working with integrity and respect\nBeing a team player is key to our culture\nSolution and customer focused\nGreat initiative with the goal for excellence in achieving results\nDedicated to developing and always looking for continuous improvements\nBe creative, be committed, be engaged and enjoy what you do\nUnited Kingdom Package and benefits\nCompetitive Salary\nCompetitive vacation allowance\nCalm app\nWFH Allowance\nLife Assurance\nPrivate Medical Insurance\nCycle to Work Scheme\nEAP\nEye Tests & Glasses Contribution\nSimplyhealth Enhanced Health Plan\nPension Scheme\nGive-As-You-Earn (GAYE)\nEmployee Referral Program\nCloudPay NOW\nPaid Volunteering days\nMarriage Leave\nBereavement Leave\nVacation Purchase Plan\nCloudPay is committed to being an equal opportunities employer.\nThe CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.\nGlassdoor","description_format":"text","description_chars":3554,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Paid volunteering days"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Payroll Services"],"lifecycle":[{"event":"open","at":"2026-10-01T10:49:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:1","win:early"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cloudpay-payments-specialist","json_url":"https://alion.io/job/cloudpay-payments-specialist.json","meta":{"generated_at":"2026-10-05T01:38:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2199,"day_limit":5000,"remaining_today":2801,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}