{"id":4195238,"url":"https://alion.io/job/cloudpay-supervisor-uk-payroll","title":"Supervisor, UK Payroll","company":{"id":3064136,"name":"Cloudpay","domain":"cloudpay.com","url":"https://alion.io/company/cloudpay-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Andover, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T20:25:40Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T20:25:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About this job opportunity\nOur Vision\nTo be the world's most trusted global payroll partner, simplifying pay for all employees.\nOur Mission\nEmpowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.\nOur People\nOur fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.\nWhat makes this role exciting\nWe are seeking a proactive and people-oriented UK Payroll Supervisor to join our growing UK operations. In this leadership role, you will guide a team of payroll professionals, ensuring the accurate and timely delivery of end-to-end UK payroll services in a dynamic, multi-client environment.\nThis role is ideal for someone who combines strong technical payroll knowledge with a passion for team development, client success, and continuous improvement. You’ll play a vital part in maintaining high standards of compliance and customer satisfaction, while helping your team grow and thrive in a collaborative and inclusive workplace.\nYou must already be living in the UK to apply for the role and have full eligibility to work in the UK.\nMain responsibilities\nLead, mentor, and support a team of payroll professionals to ensure consistent high performance and engagement\n\nConduct regular 1:1s, performance check-ins, and development conversations\n\nProvide guidance on complex payroll matters, ensuring adherence to internal processes and external regulations\n\nSupport onboarding and provide system training and guidance on new payroll updates\n\nOversee the full UK payroll cycle, including data validation, processing, reconciliation, and reporting\n\nEnsure accurate and timely payroll delivery in line with agreed service levels\n\nAct as an escalation point for client queries, providing prompt and effective resolution\n\nBuild and maintain strong client relationships to support satisfaction, retention, and trust\n\nJoin regular client calls and follow up on outstanding items\n\nContinuously review payroll processes to identify opportunities for efficiency and improvement\n\nMonitor and action industry and legislative changes to ensure ongoing compliance\n\nUse data and analytics to evaluate team and client performance, and lead targeted improvements\n\nEnsure adherence to internal calendars and deadlines by both clients and team members\n\nExperience needed for this role\nSolid experience with end-to-end UK payroll processing, ideally in a bureau or multi-client environment\n\nFamiliarity with UK payroll regulations, systems, and compliance requirements\n\nStrong analytical, time management, and prioritisation skills in a fast-paced setting\n\nClear and confident communicator, capable of building relationships at all levels\n\nCommitted to delivering an outstanding client experience with attention to accuracy and service quality\n\nExperience in team leadership or mentoring, with openness to candidates stepping into their first formal leadership role\n\nPassion for professional growth and staying informed on payroll trends and changes\n\nA CIPP qualification (or working toward one) is a plus, though not essential\n\nAbout you and Our core values\nTaking ownership, working with integrity and respect\n\nBeing a team player is key to our culture\n\nSolution and customer focused\n\nGreat initiative with the goal for excellence in achieving results\n\nDedicated to developing and always looking for continuous improvements\n\nBe creative, be committed, be engaged and enjoy what you do\n\nUnited Kingdom Package and benefits\nCompetitive Salary\n\nCompetitive vacation allowance\n\nCalm app\n\nWFH Allowance\n\nLife Assurance\n\nPrivate Medical Insurance\n\nCycle to Work Scheme\n\nEAP\n\nEye Tests & Glasses Contribution\n\nSimplyhealth Enhanced Health Plan\n\nPension Scheme\n\nGive-As-You-Earn (GAYE)\n\nEmployee Referral Program\n\nCloudPay NOW\n\nPaid Volunteering days\n\nMarriage Leave\n\nBereavement Leave\n\nVacation Purchase Plan\n\nCloudPay is committed to being an equal opportunities employer.\nThe CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.\nGlassdoor","description_format":"text","description_chars":4661,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Paid volunteering days"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payroll Services"],"lifecycle":[{"event":"open","at":"2026-11-12T20:25:40Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-12T09:37:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:0","win:early"],"computed_at":"2026-11-12T21:15:26Z"},"pay":null,"html_url":"https://alion.io/job/cloudpay-supervisor-uk-payroll","json_url":"https://alion.io/job/cloudpay-supervisor-uk-payroll.json","meta":{"generated_at":"2026-11-12T21:15:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44950,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3064136},"rest":"https://alion.io/mcp/rest/get_company?id=3064136"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcloudpay-supervisor-uk-payroll"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcloudpay-supervisor-uk-payroll"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcloudpay-supervisor-uk-payroll"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cloudpay-supervisor-uk-payroll\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcloudpay-supervisor-uk-payroll"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4195238}},{"tool":"search_jobs","arguments":{"company":"cloudpay.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4195238},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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