{"id":1551691,"url":"https://alion.io/job/cloudpay-vendor-manager-apac","title":"Vendor Manager, APAC","company":{"id":3064136,"name":"Cloudpay","domain":"cloudpay.com","url":"https://alion.io/company/cloudpay-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":34000,"period":"year","method":"role_country_seniority_unknown","sample_n":29},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-02T00:35:05Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About this job opportunity\nOur Vision\nTo be the world's most trusted global payroll partner, simplifying pay for all employees.\nOur Mission\nEmpowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.\nOur People\nOur fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.\nWhat makes this role exciting\nCloudPay is looking for a Service Partner Manager (Vendor/Supplier Manager) to join our global Payroll Operations team. Reporting to the Manager, Service Partners Management, you’ll work closely with regional Payroll Directors, Customer Account Managers, and our Payroll Readiness & Transformation team. In this key role, you’ll be responsible for the performance and collaboration of our in-country payroll providers, ensuring they deliver exceptional service that meets CloudPay’s world-class standards for our global clients. We’re looking for a relationship-driven professional who thrives in a cross-functional, international environment and is passionate about operational excellence.\nAt CloudPay, we’re committed to building an inclusive culture that values diverse perspectives and experiences. We encourage applicants from all backgrounds to apply and help us shape the future of global payroll.\nMain responsibilities\nContributing to the successful execution of the global Service Partner strategy across assigned region\nNurturing and expanding strong, collaborative relationships with in-country Service Partners\nOverseeing the day-to-day delivery of payroll services, ensuring quality and timeliness\nWorking closely with regional payroll teams to manage escalations and resolve issues swiftly and effectively\nChampioning payroll best practices and driving consistency in service standards with our Service Partners\nLeading or supporting regular service reviews and identifying opportunities for continuous improvement\nExperience needed for this role\nProven service partner management experience, including handling negotiations and escalations professionally\nStrong communication skills\nA track record of driving and delivering measurable operational improvements across processes or partner networks\nDemonstrated commercial awareness and experience managing responsibilities that contribute to business success\nPayroll knowledge nice to have\nAbout you and Our core values\nTaking ownership, working with integrity and respect\nBeing a team player is key to our culture\nSolution and customer focused\nGreat initiative with the goal for excellence in achieving results\nDedicated to developing and always looking for continuous improvements\nBe creative, be committed, be engaged and enjoy what you do\nPhilippines Package and Benefits\nCompetitive Salary\nCompetitive vacation allowance\nCalm app\nSick Leave\nEAP\nGroup Life Insurance, HMO\nEmployee Referral Program\nDe Minimis Benefit\nWFH Allowance\nMid-Year Bonus\n13th Month Pay\nRegularization Bonus, 1st Year Anniversary Bonus\nBereavement Leave\nPaid Volunteering days\nStudy Leave\nMarriage Leave\nCloudPay is committed to being an equal opportunities employer.\n#LI-PC #LI-HYBRID\nThe CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.\nGlassdoor","description_format":"text","description_chars":3839,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Paid volunteering days"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Payroll Services"],"lifecycle":[{"event":"open","at":"2026-10-01T00:26:07Z"}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":6,"expected_fill_days":30,"reasons":["conf:5","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cloudpay-vendor-manager-apac","json_url":"https://alion.io/job/cloudpay-vendor-manager-apac.json","meta":{"generated_at":"2026-10-02T00:45:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":729,"day_limit":5000,"remaining_today":4271,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}