{"id":3063322,"url":"https://alion.io/job/cloudstaff-account-director-wfo","title":"Account Director | WFO","company":{"id":50080,"name":"Cloudstaff","domain":"cloudstaff.com","url":"https://alion.io/company/cloudstaff","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":75,"open_postings":130,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":46000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2650},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T17:17:18Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-31T05:23:41Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Job Summary\nWe are looking for an Account Director to join our team. The ideal candidate will oversee client relationships and ensure satisfaction while driving revenue growth. This role offers the opportunity to lead strategic initiatives and make a significant impact on the business.\nKey Responsibilities\nManage a portfolio of key accounts to achieve business objectives\nDevelop and implement account strategies to maximize growth\nCollaborate with cross-functional teams to deliver exceptional service\nIdentify opportunities for upselling and cross-selling services\nConduct regular client meetings to assess satisfaction and address concerns\nPrepare and present performance reports to stakeholders\nMentor and guide junior account managers in best practices\nStay updated on industry trends and competitor activities\nQualifications\nQualifications\nBachelor's degree in Business, Marketing, or related field\n10+ years of experience in account management or client services\nStrong communication and interpersonal skills\nProven track record of managing multiple accounts successfully\nAbility to analyze data and make informed decisions\nProficiency in CRM software and Microsoft Office Suite\nPreferred Qualifications\nExperience in the [specific industry] sector\nRelevant certification such as Certified Account Manager\nStrong negotiation and presentation skills\nPerks and benefits\nHMO Coverage \nAnnual Performance Review with Salary Increase \nBecome part of the Employee Share Units program \nCloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc. \nComprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment \nEndless opportunities for career advancement \nFlexible leave credits which may be used for vacation, emergency, and sick leaves \nIn-house psychiatrist available to support employees' well-being \nInternational career growth and connections \nLook forward to weekly office perks for work from office staff - Free Coffee, Meals, and Beer Fridays! 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