{"id":3063399,"url":"https://alion.io/job/cloudstaff-claims-service-coordinator-wfo","title":"Claims Service Coordinator | WFO","company":{"id":50080,"name":"Cloudstaff","domain":"cloudstaff.com","url":"https://alion.io/company/cloudstaff","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":75,"open_postings":126,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":17000,"period":"year","method":"role_country_seniority_unknown","sample_n":98},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-10-19T14:42:43Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T16:40:30Z","board_verified":false,"closed_at":"2026-10-30T16:40:30Z","days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"Work-From-Office is a setup based in Cebu/Ortigas\nThe Claims Service Coordinator primary duties surround processing manufacturer warranty claims for the dealership's service department. This role reviews warranty repairs jobs in the dealership's DMS (dealer management software) and submits the required warranty claim information through the manufacturer's website to obtain repair approval and reimbursement.\nKey Responsibilities\nReview/transcribewarranty-eligible repairs repair jobs in the DMS intothe manufacturerswarranty portal.\nEnter repair details (labor, parts, diagnosis findings, and repair narrative) into the manufacturer's warranty portal.\nSubmit warranty claims and track them through approval, follow-up, and payment.\nFollow up on denied, rejected, or held claims and resubmit with corrected or additional information.\nKeep warranty claim records in the DMS up to date.\nCommunicate with service staff to clarify repair details as needed.\nStay current on manufacturer warranty policies, bulletins, and claim submission requirements.\nSimilar administra.tive duties assigned by supervisor\nQualifications\nHigh school diploma or equivalent.\nStrong attention to detail and organizational skills.\nStrong computer skills (Outlook email, Excel, Efficiently navigate software in general)\nGood written communication skills for claim narratives.\nPerks and benefits\nBecome part of the Employee Share Units program\nCloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.\nComprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment\nEndless opportunities for career advancement\nIn-house psychiatrist available to support employees' well-being\nInternational career growth and connections\nMental Wellness Employee Assistance program through Lifeworks\nParticipate and join our CS Social Clubs and Special Interest Groups to connect with colleagues\nQuarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled\nSuperb and exciting Mid-Year Parties - with items to give away and cash prizes!\nUnlimited cash incentives for hired referrals\nWe set you up for success with a company-provided PC/Laptop and fiber internet connection.","description_format":"text","description_chars":2257,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T07:14:54Z"},{"event":"close","at":"2026-10-30T16:40:30Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/cloudstaff-claims-service-coordinator-wfo","json_url":"https://alion.io/job/cloudstaff-claims-service-coordinator-wfo.json","meta":{"generated_at":"2026-10-30T19:29:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8899,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50080},"rest":"https://alion.io/mcp/rest/get_company?id=50080"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcloudstaff-claims-service-coordinator-wfo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcloudstaff-claims-service-coordinator-wfo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcloudstaff-claims-service-coordinator-wfo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cloudstaff-claims-service-coordinator-wfo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcloudstaff-claims-service-coordinator-wfo"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3063399}},{"tool":"search_jobs","arguments":{"company":"cloudstaff.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3063399},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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