{"id":3063923,"url":"https://alion.io/job/cloudstaff-general-manager-operations-2","title":"General Manager, Operations","company":{"id":50080,"name":"Cloudstaff","domain":"cloudstaff.com","url":"https://alion.io/company/cloudstaff","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":75,"open_postings":126,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Physical AI","optional":false}],"status":"live","first_seen_at":"2026-08-19T13:11:32Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T07:42:54Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"We are looking for a General Manager, Operations to lead our data collection efforts in Mexico. You will essentially be CEO of a team that we intend to build to 100+ people across Mexico. This is a high-stakes leadership role for a \"fixer\" - someone who thrives on complexity, manages with precision, and ensures that experiments are executed \"at all costs.\"\nYou will be the bridge between our US engineering team and our local execution force. You will design operations processes & quality assurance, manage an \"army\" of contractors, oversee technical procurement, and maintain a 24/7 operational rhythm to ensure our data pipeline never stops.\nKey Responsibilities\n Partnerships Management: Identify and reach out to a wide range of businesses (including factories) and independent manual and skilled workers across Mexico and surrounding areas.\nData Operations: Ensure our collected data is securely received and uploaded to our servers.\nLogistics & Procurement: Manage the local supply chain for tools, hardware components, and facility needs. If our data operations needs a specific part or a site needs a specific setup, you make it happen.\n Quality Assurance (QA): Own the integrity of our data. You will implement rigorous QA protocols to ensure the data being fed into our models is world-class and error-free.\nTeam Leadership: Rally, manage, and mentor a growing team of logistics contractors and interns. You are responsible for their output, morale, and discipline.\nOperational Excellence: Maintain a 24/7 operational calendar. You will coordinate shifts, manage leave, and ensure our Mexico operations is productive around the clock.\nProcess Optimization: Constantly iterate on our data collection workflows to increase efficiency and throughput without sacrificing quality.\nWho You Are\nA Natural Leader: Well-spoken and authoritative. You can command a room and inspire a team to meet tight deadlines.\nDiligently Process-Oriented: You believe that \"the way you do anything is the way you do everything.\" You are obsessed with efficiency and meticulous documentation.\nA Problem Solver: You don't bring problems; you bring solutions. Whether it's a hardware malfunction or a scheduling conflict, you handle it with poise.\nCommunicative: You can distill complex technical requirements into simple instructions for your team and provide clear, concise updates to the US leadership.\n Grit: You understand that physical AI is messy. You are willing to be on the floor, moving hardware and troubleshooting in the trenches to ensure the experiment succeeds.\nQualifications\nRequirements\nProven experience in operations management, project management, or a leadership role in a fast-paced environment (e.g., manufacturing, logistics, or tech ops).\nExceptional English and Spanish communication skills (written and verbal).\nExperience managing large, diverse teams of contractors or interns.\nA \"hands-on\" technical aptitude - you are comfortable working around robotics, hardware, and basic tools.\nAbility to manage complex schedules and resource allocation across multiple time zones.\nPerks and benefits\nALE Club : Accountants Leading Evolution, be part of a community of accountants within Cloudstaff that serves as a platform to connect with their colleagues\nAnnual Performance Review with Salary Increase\nBecome part of the Employee Share Units program\nCloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.\nComprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment\nEndless opportunities for career advancement\nExclusive partnership with the IPA to offer a professional CPD pathway\nExclusive partnerships that offer Cloudstaff accountants additional training sessions\nFlexible leave credits which may be used for vacation, emergency and sick leaves\nIn-house psychiatrist available to support employees' well-being\nInternational career growth and connections\nLook forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays!\nMembership with PICPA\nMental Wellness Employee Assistance program through Lifeworks\nParticipate and join our CS Social Clubs and Special Interest Groups to connect with colleagues\nQuarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled\nSuperb and exciting Mid-Year Parties - with items to give away and cash prizes!\nTop notch workplace with first class VIP lounge and game rooms\nUnlimited cash incentives for hired referrals","description_format":"text","description_chars":4534,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T07:16:33Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.285,"p_room":0.28,"age_days":69,"expected_fill_days":31,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/cloudstaff-general-manager-operations-2","json_url":"https://alion.io/job/cloudstaff-general-manager-operations-2.json","meta":{"generated_at":"2026-10-28T08:05:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50080},"rest":"https://alion.io/mcp/rest/get_company?id=50080"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcloudstaff-general-manager-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcloudstaff-general-manager-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcloudstaff-general-manager-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cloudstaff-general-manager-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcloudstaff-general-manager-operations-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3063923}},{"tool":"search_jobs","arguments":{"company":"cloudstaff.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3063923},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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