{"id":3181213,"url":"https://alion.io/job/cloudstaff-order-management-coordinator-wfo-cebu","title":"Order Management Coordinator - WFO Cebu","company":{"id":50080,"name":"Cloudstaff","domain":"cloudstaff.com","url":"https://alion.io/company/cloudstaff","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":75,"open_postings":126,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":14000,"period":"year","method":"role_seniority_country_cell","sample_n":16},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T15:20:09Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T09:26:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About the Role\nThe Order Management Coordinator is responsible for managing and overseeing the entire\norder cycle, ensuring efficiency and timely processing of orders. This role is a vital link between\ncustomers, sales teams, and operations departments, coordinating order details, shipment\nschedules, and delivery processes.\nA coordinator in Order Management plays a critical role in ensuring that order\nprocessing, tracking, and delivery systems run smoothly. This position requires a blend of\ncustomer service, logistics, and administrative skills.\nResponsibilities\nProcess customer orders accurately and efficiently, from order entry through to delivery.\nEnsure all orders comply with company policies and customer requirements\nAct as the primary point of contact for customer inquiries related to orders, providing\ntimely updates on order status, changes, and delivery schedules\nAssist in managing inventory databases and updating product information as needed\nWorking closely with operations and warehouse teams to schedule shipments, select\nappropriate shipping methods, and ensure timely delivery.\nManage shipping documentation and compliance with shipping regulations\nAddress and resolve any issues that arise throughout the order process, including\ndelays, product shortages, or shipping errors. Work proactively to prevent order-related\nissues\nPrepare regular reports on order status, inventory levels, and shipping efficiency\nAnalyze data to identify trends, areas for improvement, and opportunities for cost\nsavings\nCross-functional partner with sales, finance, and production teams to ensure alignment\nof order fulfillment, invoicing, and customer requirements\nQualifications\n2-year degree in Business Administration or related field\n2+ years of previous experience in order management, customer service, or logistics\nStrong organizational multitasking skills, with the ability to manage multiple priorities\nExcellent communication and interpersonal skills, capable of working effectively with\ncustomers, team members, and external partners\nPreferred Qualifications\nBachelor's Degree emphasis in Business Administration, Logistics, or a related field\nProficiency in order management (SAP\nPerks and benefits\nBecome part of the Employee Share Units program\nCloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.\nComprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment\nEndless opportunities for career advancement\nIn-house psychiatrist available to support employees' well-being\nInternational career growth and connections\nLook forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays!\nMental Wellness Employee Assistance program through Lifeworks\nParticipate and join our CS Social Clubs and Special Interest Groups to connect with colleagues\nSuperb and exciting Mid-Year Parties - with items to give away and cash prizes!\nTop notch workplace with first class VIP lounge and game rooms\nUnlimited cash incentives for hired referrals\nWe set you up for success with a company-provided PC/Laptop","description_format":"text","description_chars":3156,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-23T21:36:01Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":22,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/cloudstaff-order-management-coordinator-wfo-cebu","json_url":"https://alion.io/job/cloudstaff-order-management-coordinator-wfo-cebu.json","meta":{"generated_at":"2026-10-29T13:59:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21070,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50080},"rest":"https://alion.io/mcp/rest/get_company?id=50080"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcloudstaff-order-management-coordinator-wfo-cebu"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcloudstaff-order-management-coordinator-wfo-cebu"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcloudstaff-order-management-coordinator-wfo-cebu"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cloudstaff-order-management-coordinator-wfo-cebu\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcloudstaff-order-management-coordinator-wfo-cebu"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3181213}},{"tool":"search_jobs","arguments":{"company":"cloudstaff.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3181213},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}