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Location
Hybrid (Cebu City, Philippines)
Seniority
Middle · 4+ years exp

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Sep 4, 2026.

Overview
Company
Impact
Profile match
Cloudstaff is a Philippine outsourcing company providing offshore teams for technology, finance and creative work. It operates large delivery campuses in Clark and other Philippine cities. The company serves clients in Australia, the United States and Europe.

Work-From-Office is a setup based in Cebu and Ortigas

As a Technical Deployment Engineer, you will own the full lifecycle of delivering managed Wi-Fi networks to hospitality properties-spanning from initial design and pre-sales engineering to on-site deployment support and post-install validation. This role bridges solution architecture with hands-on implementation oversight, ensuring our customers receive reliable, scalable, and brand-compliant network solutions.

Key Responsibilities

Pre-Sales & Design

  • Collaborate with Sales, Product Managers, and Brand Leads to design network solutions that meet customer and brand standards.
  • Perform site surveys, gather requirements, and develop detailed network designs (Meraki, Aruba, Ruckus, or similar).
  • Translate business and technical requirements into clear solution proposals, diagrams, and bills of materials.
  • Educate and consult customers on technological requirements and deployment readiness.

Deployment & Implementation

  • Partner with Installers, Project Managers, and Field Technicians to ensure successful execution of new installations or property cutovers.
  • Oversee and coordinate Post-Install Checks (PICs), ensuring all devices are set up and visible in the NMS.
  • Troubleshoot installation issues and close gaps identified during PICs.
  • Verify all tools and dashboards are accessible to property staff and coordinate training on the Site Dashboard, Conference Tool, and Splash Page setup.

Support & Quality Assurance

  • Serve as the technical subject matter expert throughout the customer onboarding journey.
  • Identify training or process improvements needed to improve installation quality and consistency.
  • Provide structured feedback loops to Engineering, NOC, and Deployment teams on recurring field issues or design gaps.

Why This Role Matters

This position combines strategic design expertise with hands-on deployment leadership. You will be the critical bridge between what we sell and what we deliver, ensuring customers receive reliable, high-performance networks aligned to their brand standards.

Qualifications

Experience

  • 4-6+ years in network engineering, with at least 2 years in deployment/implementation.
  • Experience with WAN/MAN/LAN/Wi-Fi networks, switching, and VLAN/WLAN configuration.
  • Prior pre-sales engineering or design experience (hospitality or public venues preferred).
  • Experience in a NOC or technical support role (managed Wi-Fi or satellite TV is a plus).

Technical Skills

  • Experience on subnetting fundamentals and L2 configuration
  • Experience designing with Meraki, Aruba, or Ruckus.
  • Familiarity with network monitoring systems (NMS).
  • Having Industry related certifications is required (CCNA, CWNA, etc.); Advance certifications (i.e. CCNP) is preferred.
  • Meraki ECMS certification (mandatory upon hire; company-supported).

Soft Skills

  • Strong communication and customer-facing skills.
  • Analytical problem-solving and troubleshooting ability.
  • Comfortable working cross-functionally and independently with minimal supervision.
  • Strong documentation and presentation skills.

Education

  • Bachelor’s degree in a related field (or equivalent experience).

Perks and benefits

Become part of the Employee Share Units program

Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment

Endless opportunities for career advancement

In-house psychiatrist available to support employees' well-being

International career growth and connections

Mental Wellness Employee Assistance program through Lifeworks

Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues

Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled

Superb and exciting Mid-Year Parties - with items to give away and cash prizes!

Unlimited cash incentives for hired referrals

We set you up for success with a company-provided PC/Laptop and fiber internet connection.

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