{"id":3362676,"url":"https://alion.io/job/cloudstaff-utility-billing-analyst-wfh","title":"Utility Billing Analyst | WFH","company":{"id":50080,"name":"Cloudstaff","domain":"cloudstaff.com","url":"https://alion.io/company/cloudstaff","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":75,"open_postings":126,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":18000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-27T21:55:41Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T21:09:12Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Utility Billing Analyst supports the utility billing, payment, and recovery process across the portfolio, from utility setup during development through stabilized operations. Working remotely from an offshore location, this role processes and monitors utility activity in our third partyutility management platform (Conservice), helps ensure utility bills are paid accurately and on time, supports resident billing and vacant cost recovery, and helps make sure utility expense flows correctly to property financial statements. The ideal candidate is detail oriented, comfortable working across time zones, and partners closely with the Corporate Controller, Property Management, Development, and Residential Accounting.\nUtility Bill Processing and Payment:\nServe as a day to daypoint of contact with the utility management vendor for property onboarding, account setup, provider address redirects, and issue resolution, escalating to the Corporate Controller as needed.\n\nPrepare and review utility invoice payment runs in the vendor approval workflow, and confirm approved payments are executed.\n\nMonitor for missing, duplicate, or late invoices and follow up with vendors and utility providers.\n\nTrack and research late fees and disconnection notices, document findings, and escalate for resolution.\n\nMonitor the shared utility inbox and scanned mail, androute items for resolution.\n\nMaintain a complete, current utility account list by property, including common area, vacant, and house meters.\n\nDevelopment and Conversion:\nSupport utility account setup during the development phase.\n\nMaintain the utility tracking workbook by property for the Development team.\n\nProcess development utility invoices for payment and prepare reimbursement invoices to Conifer/LeChaseon behalf of the Development team.\n\nWork with providers to correct utility account names and tax IDs as needed.\n\nTrack receipt of the Certificate of Occupancy and support the conversion of utilities from development to property operations, including transfer of accounts to residents where applicable.\n\nResident Billing and Cost Recovery:\nSupport resident utility billing (RUBS, submetering, or other approved methods) where permittedby lease, regulatory agreements, and program rules.\n\nSupport vacant cost recovery, including maintainingunit data accuracy, tracking lease and utility addenda, and reviewing move in and move out billing.\n\nResearch resident utility charge questions and disputes and provideinformation to Property Management.\n\nFollow established procedures for LIHTC, HUD, and other affordable housing program requirements related to utility allowances and resident billing.\n\nAccounting, Reporting, and Budgets:\nReview utility expense and recoveryincome postings for accuracy and timeliness in the general ledger and property financial statements.\n\nReconcile vendor payment files to the general ledger and research exceptions.\n\nProvide utility detail to Residential Accounting to help explain actual tobudget variances.\n\nCompile utility cost and consumption history to support the annual budget process.\n\nRespond to requests from Property Management, Asset Management, and Development for invoices, landlord agreements, and reports.\n\nTrack and provide proof of payment for utility reimbursements from agencies.\n\nPrepare cost and consumption reports for finance agencies, lenders, and investors as requested.\n\nProcess Support:\nFollow and help maintaindocumented utility billing procedures, controls, and approvalworkflows.\n\nTrack key metrics such as on timepayment, late fees, recovery rate, and open exceptions, and prepare regular reporting for the Corporate Controller.\n\nIdentifyand recommend opportunities to automate and improve utility processes.\n\nAdditionalduties as assigned.\n\nQualifications\n3 or more years of experience in utility billing, accounts payable, property accounting, or a similar role, preferably supporting U.S. multifamily or affordable housing clients.\n\nExperience with a third partyutility management platform (such as Conservice or Yardi YES) stronglypreferred.\n\nWorking knowledge of RUBS, submetering, and vacant cost recovery.\n\nFamiliarity with LIHTC and HUD utility allowance requirements preferred.\n\nProperty management and accounting software experience required (EliseAI, Yardi, NetSuite, or similar).\n\nAdvanced Excel skills and proficiencyin the Microsoft Office suite, including Teams and Outlook.\n\nAbility to keep accurate, timelyrecords and reconcile large data sets.\n\nBachelor's or associate degree in Accounting, Finance, Business, or a related field preferred, or equivalent experience.\nPerks and benefits\nHMO Coverage\nALE Club: Accountants Leading Evolution, be part of a community of accountants within Cloudstaff that serves as a platform to connect with their colleagues\nAnnual Performance Review with Salary Increase\nBecome part of the Employee Share Units program\nCloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.\nComprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment\nEndless opportunities for career advancement\nExclusive partnership with the IPA to offer a professional CPD pathway\nExclusive partnerships that offer Cloudstaff accountants additional training sessions\nFlexible leave credits which may be used for vacation, emergency, and sick leaves\nIn-house psychiatrist available to support employees' well-being\nInternational career growth and connections\nLook forward to weekly office perks for work from office staff - Free Coffee, Meals, and Beer Fridays!\nMembership with PICPA\nMental Wellness Employee Assistance program through Lifeworks\nParticipate and join our CS Social Clubs and Special Interest Groups to connect with colleagues\nSuperb and exciting Mid-Year Parties - with items to give away and cash prizes!\nTop notch workplace with first class VIP lounge and game rooms\nUnlimited cash incentives for hired referrals\nWe set you up for success with a company-provided PC/Laptop and fiber internet connection","description_format":"text","description_chars":6075,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-27T21:55:41Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/cloudstaff-utility-billing-analyst-wfh","json_url":"https://alion.io/job/cloudstaff-utility-billing-analyst-wfh.json","meta":{"generated_at":"2026-10-30T22:08:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12744,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50080},"rest":"https://alion.io/mcp/rest/get_company?id=50080"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcloudstaff-utility-billing-analyst-wfh"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcloudstaff-utility-billing-analyst-wfh"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcloudstaff-utility-billing-analyst-wfh"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cloudstaff-utility-billing-analyst-wfh\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcloudstaff-utility-billing-analyst-wfh"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3362676}},{"tool":"search_jobs","arguments":{"company":"cloudstaff.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3362676},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}