{"id":1292380,"url":"https://alion.io/job/clozd-technical-implementation-specialist","title":"Technical Implementation Specialist","company":{"id":2006334,"name":"Clozd","domain":"clozd.com","url":"https://alion.io/company/clozd","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lehi, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Model Context Protocol","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2024-05-28T16:41:40Z","employer_posted_date":"2024-05-28","last_verified_at":"2026-09-30T23:01:28Z","board_verified":true,"closed_at":null,"days_open":855,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":854},"description":"The Technical Implementation Specialist at Clozd is a key role combining new client onboarding, technical integrations, and strategic client engagement to ensure Clozd customers are set up for success.\nWhat you will be doing:\nClient Engagement & Feature Adoption\nAct as a project manager to oversee the onboarding process for all new clients.\nEngage weekly with clients at the beginning of their contract to drive successful adoption of features by offering training and support resources.\nMulti-thread in the organization to ensure all necessary stakeholders are involved to move the program forward.\nInstill urgency in our clients so that they are onboarded in a timely manner and can quickly realize value from Clozd.\nMeet with clients still in the sales process to set proper expectations about onboarding and implementation.\nTechnical Implementations & Integrations\nGuide clients through technical onboarding including setting up integrations such as Salesforce, HubSpot, Dynamics, Teams, Slack, Gong, DKIM, SSO, Crayon, MCP, and API connections.\nProduct Strategy & Client Feedback\nAdvocate with the Product Management team for feature requests based on client input and feedback.\nQualifications:\n1+ year(s) of experience in technical solutions, implementations, support, or related roles within a B2B SaaS environment.\nStrong communication skills, with the ability to clearly explain complex technical topics.\nAbility or eagerness to quickly master new technical tools and concepts.\nPractical experience with CRM platforms (Salesforce preferred) and integrations.\nConfidence presenting to an executive audience.\nStrategic and proactive mindset for improving processes and enhancing client satisfaction.\nBenefits:\nCompetitive compensation (i.e. salary, bonus, 401k, and equity) \nMajority of medical, dental, disability, life, and other insurance paid\nUnlimited PTO with a boss that encourages taking time off and using PTO to recharge\n10 paid holidays and company shutdown between Christmas and New Years\nWeekly catered lunches, stocked kitchens, quarterly company/department activities, maternity/paternity leave, EAP program, etc.","description_format":"text","description_chars":2137,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data & Analytics","Professional Services","Customer & Retention Analytics"],"lifecycle":[{"event":"open","at":"2026-09-26T08:13:29Z"}],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.132,"p_room":0.28,"age_days":854,"expected_fill_days":30,"reasons":["conf:10","win:tail","crowd:junior"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/clozd-technical-implementation-specialist","json_url":"https://alion.io/job/clozd-technical-implementation-specialist.json","meta":{"generated_at":"2026-10-01T02:56:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2325,"day_limit":5000,"remaining_today":2675,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}