{"id":1228239,"url":"https://alion.io/job/clunetech-com-partner-enablement-specialist","title":"Partner Enablement Specialist","company":{"id":692138,"name":"CluneTech.com","domain":"clunetech.com","url":"https://alion.io/company/clunetech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":90,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kilkenny, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-19T13:15:32Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-09-25T21:36:40Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"Partner Enablement Specialist - Tax Technology\nFintua is a global leader in indirect tax compliance and tax technology. Our all-in-one platform streamlines global VAT compliance, recovery, eInvoicing and payments, helping businesses navigate the complex indirect tax landscape with ease and confidence.\nFintua is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 11 consecutive years, a Best Workplace for Women for the past 7 years and most recently, a Best Workplace in Tech for the past 6 years.\nThis role requires a minimum of two days per week in our Kilkenny office.\nRole Purpose\nThe Partner Enablement Specialist plays a key role in ensuring Fintua partners are successfully onboarded, trained, and supported throughout their journey with the platform.\nWorking closely with the Senior Manager - Solutions Enablement & Customer Success, the successful candidate will lead partner onboarding activities, coordinate training programmes, provide first-line functional support, and help partners build confidence in delivering VAT compliance services through the Fintua platform.\nThis role is ideal for someone with a strong understanding of VAT processes and a passion for technology, customer success, and helping users adopt new solutions.\nKey Responsibilities\nPartner Onboarding & Training\nCoordinate onboarding activities across partner, compliance, product and customer success teams to ensure successful and timely go-liveConfigure partner environments and support solution setup activities.\n\nDeliver onboarding sessions and training workshops for partner teams.\n\nCreate and maintain onboarding documentation, user guides, and training materials.\n\nTrack onboarding progress and ensure partners achieve agreed implementation milestones.\n\nAssist partners in preparing for their first VAT return cycles using the platform.\n\nVAT Compliance Support\nSupport partners in understanding and using VAT compliance workflows within the platform, providing guidance on template creation, data validation, return preparation and best-practice processes.\n\nWork with internal compliance teams to ensure guidance provided aligns with current VAT regulations.\n\nAssist in validating VAT return data before partner handover to self-sufficient operations.\n\nPromote best-practice processes that improve compliance accuracy and efficiency.\n\nPartner Support & Issue Resolution\nAct as a primary point of contact for day-to-day partner support queries.\n\nInvestigate functional platform issues and coordinate resolution with Product, Engineering, and Compliance teams.\n\nMonitor support trends and identify recurring issues requiring training or process improvements.\n\nMaintain accurate records of partner interactions, issues, and resolutions.\n\nEnablement & Adoption\nSupport partner adoption of new platform features and capabilities.\n\nDeliver refresher training and feature update sessions.\n\nAssist with partner webinars, workshops, and user engagement initiatives.\n\nGather partner feedback and share insights with Product and Tax Technology teams.\n\nIdentify opportunities to improve onboarding and support processes.\n\nInternal Collaboration\nWork closely with Tax technology, Compliance Teams, Product Teams, and onboarding and Customer Support functions.\n\nAssist the Senior Manager - Solutions Enablement & Customer Success in preparing partner reviews and enablement plans.\n\nContribute to internal process documentation and continuous improvement initiatives.\n\nSupport the creation of standard operating procedures and training frameworks.\n\nSkills & Experience\nVAT Knowledge\nStrong working knowledge of VAT compliance processes and VAT return preparation, gained through experience in practice, industry, outsourcing, or tax technology.\n\nComfortable reviewing VAT return data, identifying common issues, and supporting users through VAT compliance workflows.\n\nFamiliarity with indirect tax obligations across multiple jurisdictions is desirable.\n\nAbility to interpret compliance requirements and explain them clearly to users.\n\nTax Technology & SaaS Experience\nExperience working with tax technology, finance technology, compliance software, or SaaS solutions.\n\nUnderstanding of software implementation, configuration, or customer onboarding processes.\n\nExperience supporting users through system adoption and change management.\n\nCustomer-Facing Skills\nStrong communication and relationship-building skills.\n\nConfident delivering training sessions and workshops to diverse audiences.\n\nAble to explain technical and compliance concepts in a simple, user-friendly manner.\n\nProblem Solving\nStrong analytical and troubleshooting capabilities.\n\nComfortable investigating issues and coordinating solutions across multiple teams.\n\nHighly organised with excellent attention to detail.\n\nPreferred Experience\nThe ideal candidate will combine indirect tax knowledge with a strong interest in technology and will enjoy helping partners adopt, configure and successfully use tax technology solutions.\n\nExperience in customer onboarding, implementation, customer success, or partner support roles.\n\nKnowledge of eInvoicing, digital reporting, or indirect tax technology solutions.\n\nSuccess Profile\nA successful candidate will:\nBuild trusted relationships with partner teams and become a go-to resource for onboarding and support.\n\nEnable partners to confidently prepare and manage VAT compliance using the Fintua platform.\n\nDeliver consistent, high-quality onboarding experiences that accelerate time-to-value.\n\nImprove partner self-sufficiency through training, documentation, and proactive support.\n\nAct as an effective bridge between partners and internal teams.\n\nContribute to increased partner satisfaction, adoption, and retention.\n\nRecognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:\nCompetitive pension\n\nFlexible Working Policy with a combination of remote and office working and a flexible approach to working hours\n\nCompetitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave\n\nEmployee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year\n\nDeath in Service Benefit\n\nMilestone Recognition Programme\n\nProfessional & Personal Development\n\nRewards & Recognition\n\nEmployee Wellbeing Programme, CluneTech Life\n\nFintua is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.","description_format":"text","description_chars":6870,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Payroll Services","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-09-25T13:55:49Z"}],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.763,"p_room":0.9,"age_days":37,"expected_fill_days":90,"reasons":["conf:2","win:mid"],"computed_at":"2026-09-26T00:08:01Z"},"pay":null,"html_url":"https://alion.io/job/clunetech-com-partner-enablement-specialist","json_url":"https://alion.io/job/clunetech-com-partner-enablement-specialist.json","meta":{"generated_at":"2026-09-26T00:08:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":22,"day_limit":5000,"remaining_today":4978,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}