{"id":1318536,"url":"https://alion.io/job/cmcglobal-technical-operations-manager-devops","title":"Technical Operations Manager (DevOps)","company":{"id":3827704,"name":"CMC Global","domain":"cmcglobal.com.vn","url":"https://alion.io/company/cmcglobal","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"D","score":54,"open_postings":120,"ghost_share":0.767,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6904},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-06-05T07:02:11Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-11-06T08:54:00Z","board_verified":true,"closed_at":null,"days_open":154,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":153},"description":"JOB DESCRIPTION\nJob Overview\nWe are seeking a Technical Operations Manager with a strong DevOps background to lead operational excellence, service delivery, and infrastructure management initiatives. The role will be responsible for ensuring the stability, performance, and continuous improvement of enterprise systems while working closely with engineering teams, stakeholders, and clients.\nThe ideal candidate combines hands-on technical expertise with leadership capabilities and is comfortable working in international environments, including onsite assignments in Singapore when required.\nKey Responsibilities\nOperations Management\nLead day-to-day operations of production systems and services.\nEnsure high availability, reliability, and performance across environments.\nEstablish operational processes, governance models, and service management best practices.\nMonitor operational KPIs and drive continuous improvement initiatives.\nDevOps & Infrastructure Leadership\nOversee CI/CD pipelines, deployment processes, and release management activities.\nSupport infrastructure automation and cloud operations initiatives.\nDrive adoption of DevOps best practices across development and operations teams.\nEnsure system scalability, security, and operational efficiency.\nIncident & Service Management\nLead incident response, root cause analysis, and problem management activities.\nCoordinate production support and escalation handling.\nEnsure compliance with SLAs, operational standards, and customer expectations.\nImplement proactive monitoring and preventive maintenance strategies.\nStakeholder Management\nAct as the primary point of contact for operational matters with clients and project stakeholders.\nCollaborate with engineering, QA, security, and business teams to ensure smooth service delivery.\nProvide regular service reviews, status updates, and operational reporting.\nTeam Leadership\nLead and mentor technical operations and DevOps team members.\nSupport resource planning, workload management, and performance development.\nFoster a culture of ownership, collaboration, and continuous learning.\nREQUIREMENTS\nTechnical Expertise\nBachelor’s degree in Computer Science, Information Technology, Engineering, or related fields.\nMinimum 5 years of experience in DevOps, Cloud Infrastructure, Site Reliability Engineering (SRE), or IT Operations.\nStrong understanding of system architecture, infrastructure operations, and production support.\nDevOps & Cloud Skills\nHands-on experience with:\nCI/CD tools (Jenkins, GitLab CI/CD, Azure DevOps, GitHub Actions)\nContainer technologies (Docker, Kubernetes)\nCloud platforms (AWS, Azure, GCP)\nInfrastructure as Code (Terraform, Ansible)\nMonitoring and observability tools\nLinux administration and scripting\nOperational Management\nExperience managing production environments and mission-critical systems.\nStrong knowledge of ITIL principles, incident management, and service delivery practices.\nExperience defining and managing operational KPIs and SLAs.\nLeadership & Communication\nExperience leading technical teams or operational initiatives.\nStrong stakeholder management and customer-facing communication skills.\nAbility to coordinate cross-functional teams in fast-paced environments.\nStrong problem-solving and decision-making capabilities.\nLanguage Requirements\nProfessional English communication skills, both written and verbal.\nComfortable working directly with international clients and multicultural teams.\nBENEFITS\nAttractive compensation package: 14-month salary scheme plus annual bonus and additional allowances\nAnnual bonus package tailored based on performance and contribution\nYoung, open, and dynamic working environment that promotes innovation and creativity\nOngoing learning and development with regular professional training and opportunities to enhance both technical and soft skills\nExposure to cutting-edge technologies and diverse real-world enterprise projects\nVibrant company culture with regular team-building activities, sports tournaments, arts events, Family Day, and more\nFull compliance with Vietnamese labor laws, plus additional internal perks such as annual company trips, special holidays, and other corporate benefits\nHOW TO APPLY\nPlease send your application via email: \n*By submitting your application to , you acknowledge that you have read, understood, and agreed to CMC Global’s REGULATIONS ON THE PROTECTION OF CANDIDATES’ PERSONAL INFORMATION.\nThe post Technical Operations Manager (DevOps) appeared first on CMC Global.","description_format":"text","description_chars":4559,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T20:13:45Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long 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