{"id":4246671,"url":"https://alion.io/job/cmsenergy-internco-op-ux-designer","title":"Intern/Co-Op-UX Designer","company":{"id":1823380,"name":"CMS Energy","domain":"cmsenergy.com","url":"https://alion.io/company/cmsenergy","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Design","role_family":"Design","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Figma","optional":false}],"status":"live","first_seen_at":"2026-10-18T00:00:00Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-11-13T12:56:08Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. \nThis position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a workvisa.\nLocation: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).\nFor consideration, please remember to upload your college transcript(s) [official or unofficial] and supporting documentation to the \"Supporting Documents\" section of your application.\nDepartment Summary\nThe Customer Experience Internship and Co-Op Program is designed for current college students who have a passion for user experience design, research, digital products, innovation, or data analytics and an interest in Consumers Energy and the energy industry. The program is a key component of advancing the Customer organization’s goals.\nJob Description/Responsibilities\nAn intern or co-op in this group will work alongside subject matter experts to help make informed decisions about customer experience and digital design challenges. In this role, you will be exposed to a range of energy industry issues and customer needs that are critical to the company’s continued success.\nAs a UX Design Intern or Co-Op, you will contribute to projects that improve the customer experience across Consumers Energy's digital channels, with an emphasis on accessible, mobile-first experiences.\nResponsibilities may include:\nTranslate customer insights, business goals, analytics, and technical requirements into intuitive user experiences.\nLeverage AI-powered design, research, and content workflows to accelerate discovery, design exploration, documentation, and design system management.\nCreate user flows, journey maps, wireframes, prototypes, and high-fidelity designs using Figma.\nPartner with developers, content strategists, product teams, and researchers to bring experiences from concept to implementation.\nConduct and support usability testing, customer interviews, and research synthesis activities.\nAnalyze customer feedback, behavioral data, and usability findings to identify opportunities for improvement.\nContribute to the evolution and governance of the Consumers Energy Design System.\nCreate, document, and maintain reusable design system components, patterns, and standards.\nEvaluate and recommend opportunities to improve team efficiency through AI-assisted UX practices and emerging design technologies.\nAdvocate for customer needs throughout the research, design, and development process.\nRequirements/Qualifications\nCurrently pursuing a Bachelor's or Master's degree in User Experience Design, Human-Computer Interaction, Product Design, Human Factors, Information Science, Psychology, Graphic Design, or a related field.\nMinimum GPA requirement for this internship or co-op position is 3.0.\nThe following skills and experiences may set you apart from others:\nPortfolio demonstrating your design process, problem-solving approach, design rationale, and measurable impact.\nExperience using Figma for wireframing, prototyping, component creation, and design system management.\nFamiliarity with design systems, reusable component libraries, accessibility standards, responsive design, and mobile-first UX practices.\nExperience leveraging AI-powered tools and workflows to support UX design, research, content creation, documentation, design system maintenance, or process optimization.\nStrong customer-focused mindset with the ability to translate research, analytics, and feedback into actionable design improvements.\nDemonstrated ability to collaborate effectively with designers, developers, content strategists, researchers, and business stakeholders.\nProven initiative, curiosity, and ability to work independently while managing multiple priorities in a fast-paced environment.\nExperience planning, conducting, supporting, or synthesizing user research is preferred.\nExamples of contributing to design systems, leading projects or initiatives, or independently learning and applying new tools, technologies, or processes are highly valued.\nPreferred Class Standing: Junior or senior undergraduate standing; master's students are also eligible.\nWhy should you join our team?\nAt Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.\nDiversity, Equity & Inclusion:\nWe, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.\nAll qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.","description_format":"text","description_chars":6947,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-13T12:55:53Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.812,"p_room":0.75,"age_days":26,"expected_fill_days":27,"reasons":["conf:2","win:late","comp:junior"],"computed_at":"2026-11-13T15:08:32Z"},"pay":null,"html_url":"https://alion.io/job/cmsenergy-internco-op-ux-designer","json_url":"https://alion.io/job/cmsenergy-internco-op-ux-designer.json","meta":{"generated_at":"2026-11-13T15:08:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30445,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1823380},"rest":"https://alion.io/mcp/rest/get_company?id=1823380"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcmsenergy-internco-op-ux-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcmsenergy-internco-op-ux-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcmsenergy-internco-op-ux-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cmsenergy-internco-op-ux-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcmsenergy-internco-op-ux-designer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4246671}},{"tool":"search_jobs","arguments":{"company":"cmsenergy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4246671},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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