{"id":3286228,"url":"https://alion.io/job/cna-hardy-receptionist","title":"Receptionist","company":{"id":1963775,"name":"CNA Hardy","domain":"cnahardy.com","url":"https://alion.io/company/cnahardy","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":53000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-26T18:30:12Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T16:48:15Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At CNA Hardy, great people don’t just join us - they grow with us, lead with purpose, and help shape the future of our business and the industry.\nWe exist to help businesses navigate an unpredictable world and we do that through the expertise, integrity and commitment of our people. Every role contributes to protecting businesses, livelihoods and communities, giving our people the opportunity to make a meaningful and visible impact.\nThe Role\nWe are currently hiring for a Front of House professional in our London office to lead a welcoming, responsive visitor experience and coordinate reception, workplace support and hosted events across our internal office spaces.\nWorking pattern: Office-based five days per week, with core hours of 8:45am to 4:45pm.\nReporting line: Lead Executive Assistant.\nWhat You’ll Be Doing: \nVisitor experience: Create a professional first impression by welcoming, registering and directing employees, brokers, suppliers and external guests.\nReception operations: Manage the reception inbox and Head Office switchboard, support visitor access and maintain accurate pass records.\nEvents and hospitality: Coordinate internal events and hosted activities, including space bookings, catering, room set-up and clear-down.\nWorkplace coordination: Act as the first point of contact for general workplace enquiries and connect colleagues and suppliers with Facilities, IT or Office Support.\nService standards: Complete daily readiness checks, maintain safe and presentable customer-facing areas, and follow through or escalate issues promptly.\nCustomer service: Strong interpersonal and communication skills, with a confident and professional approach to senior leaders and external visitors.\nOrganisation: Excellent attention to detail and the ability to manage competing priorities, bookings and practical requirements.\nOwnership: A calm, proactive approach with strong follow-through and sound judgement when resolving or escalating issues.\nDigital confidence: Competence using Microsoft Outlook, Word and Excel, together with relevant room or space-booking tools.\nCollaboration and awareness: The ability to work effectively across Executive Assistants, Facilities, IT, Office Support and suppliers, with appropriate awareness of security, health and safety, confidentiality and data protection.\nOur workplace is dynamic, challenging and ever evolving, here your voice matters and you can make a difference. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives.\nOur employees and their families are important to us. That’s why we offer a competitive compensation and benefits package. We also invest in your growth through learning, mentoring, and clear development pathways, recognising and rewarding performance and the behaviours that drive success. We recognise that the development of skills and experiences is crucial for our people to achieve their aspirations and reach their full potential.\nThe Company\nCNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.","description_format":"text","description_chars":3336,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-26T18:30:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":1,"age_days":4,"expected_fill_days":17,"reasons":["conf:4","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/cna-hardy-receptionist","json_url":"https://alion.io/job/cna-hardy-receptionist.json","meta":{"generated_at":"2026-10-31T23:56:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37541,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1963775},"rest":"https://alion.io/mcp/rest/get_company?id=1963775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcna-hardy-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcna-hardy-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcna-hardy-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cna-hardy-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcna-hardy-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3286228}},{"tool":"search_jobs","arguments":{"company":"cnahardy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3286228},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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