{"id":1364240,"url":"https://alion.io/job/cnm-student-services-technician","title":"Student Services Technician","company":{"id":1791436,"name":"Central New Mexico Community College","domain":"cnm.edu","url":"https://alion.io/company/cnm-edu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":11,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Albuquerque, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":53000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7331},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-24T15:49:13Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Compensation:\n$15.05 - $18.41Compensation Type:\nHourlyEmployment Type:\nRegularGrade:\nNE02Position Summary\nThe Student Success Technician is responsible for providing support and assistance to students in order to enhance their academic success and overall well-being. This position collaborates with teachers, counselors, and other school staff to identify and address individual student needs. The technician position includes monitoring student progress, organizing workshops or events, and promoting student engagement and involvement in school activities. The Student Success Technician plays a crucial role in fostering a positive and supportive learning environment for students.Duties & Responsibilities\nRefers individuals to the appropriate CNM resources and provides explanations and interpretations of CNM policies, procedures, and programs\n\nDelivers information via telephone, in person, and online.\n\nPerforms general office duties, including data entry and retrieval, manual and electronic processing, answering telephones, and other clerical tasks.\n\nEnsures compliance with safety regulations, procedures, protocols, and OSHA standards, and wears personal protective gear if required.\n\nProvides guidance and support to students by referring them to appropriate resources within CNM.\n\nOffers explanations and interpretations of CNM policies, procedures, and programs through various communication channels, including telephone, in-person interactions, and online platforms.\n\nPerforms a variety of general office duties such as data entry, retrieval, manual and electronic processing, and answering telephones.\n\nPerforms other related duties of a similar nature and level as assigned.\n\n Minimum Qualifications:\nHigh school diploma or equivalent AND Two (2) years of experience\n\nExperience as a student employee is considered\n\nA combination of education and experience may be substituted for requirements of the position\n\nBest Consideration Date: 08/30/26\n\nPreference: Bilingual in Spanish and English\n\nShift: Monday - Thursday, 9 am - 6 pm; Friday, 8 am - 5 pm; occasional Saturdays\n\n EEO STATEMENT:\nAs an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. 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