{"id":2783327,"url":"https://alion.io/job/co-opfs-supervisor-fraud-strategy","title":"Supervisor, Fraud Strategy","company":{"id":2210622,"name":"Co Opfs","domain":"co-opfs.org","url":"https://alion.io/company/co-opfs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":73200,"max":93300,"currency":"USD","period":"year","gross":null,"usd_annual":93300},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-25T10:53:24Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Join the People Helping People\nVelera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.\nThe Opportunity:\nThe Supervisor, Fraud Strategy will oversee the Fraud Strategy area. This includes collaborating with employees and other departments on relevant matters to ensure that department standards for quality, employee engagement, and efficiency are upheld. The role involves overseeing client and product implementations, conducting research on service issues, suggesting process improvements, analyzing data and trends, and assisting in developing risk analytics training materials. Additionally, the incumbent will be tasked with fostering an environment that cultivates a hardworking, motivating, high-performance culture, focusing on continuous improvement and delivering excellent service to both internal and external customers. They will also supervise and coordinate the activities and daily operations of the Fraud Strategy staff, which includes supporting Fraud & Risk monitoring tools, reviewing and resolving fraud-related issues, managing resources, assigning tasks and projects, and serving as the primary liaison for the Fraud Prevention team with other internal departments.\nDay in the Life:\nDirectly supervise the Fraud Strategy staff to ensure daily completion of inquiries and support for all Global Fraud Monitoring clients. Monitor workflow, productivity, accuracy, and losses.\n\nParticipate in client presentations as requested by direct reports to provide assistance or leadership.\n\nConduct monthly audits and review actions taken on inquiries by staff to ensure accuracy and quality.\n\nCoordinate the Fraud Strategy tasks and ensure adherence to established turnaround times and SLAs; manage projects assigned to the team; ensure quality of all team outputs.\n\nMaintain awareness of member client fraud trends and suggest internal procedure changes to Fraud Strategy Manager to remain efficient.\n\nContinually supervise department workflow to ensure time-sensitive functions are meeting department standards.\n\nResolve complex service issues by responding to escalation calls and other department personnel.\n\nAdvise internal contacts on sensitive issues and recommend client procedures and new product developments.\n\nManage process documentation and communication within the team and with appropriate external parties.\n\nCommunicate company strategies, client initiatives, system improvements, performance, and other key information to the team and conduct regular team meetings.\n\nRemain current with industry and client fraud trends.\n\nPerform other duties as assigned.\n\nQualifications:\nBachelor’s Degree in Business Administration or related field or combination of education and experience required.\n\nFive (5) years within the financial service industry required.\n\nFive (5) years professional experience in risk analytics, mitigating risk and/or fraud services required.\n\nOne (1) year or equivalent of supervisory experience preferred.\n\nPayments processing system knowledge preferred.\n\nExperience with third party vendor systems software preferred.\n\nProject management experience preferred.\n\nAbout Velera\nAt Velera, inclusion isn’t an initiative - it’s how we work. Guided by a people-helping-people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote-first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.\nPay Equity\n$73,200.00 - $93,300.00 - $113,400.00 of salary rangeThe anticipated hiring range for this position is typically between the minimum and midpoint of the posted salary range; however, actual compensation may vary based on a variety of factors, including relevant experience, skills and qualifications, education, internal equity, and overall business and budget considerations. Velera is committed to providing competitive compensation that reflects both individual role and responsibilities, individual performance, and market.\nGreat Work/Life Benefits!\nCompetitive wages\n\nMedical with telemedicine\n\nDental and Vision\n\nBasic and Optional Life Insurance\n\nPaid Time Off (PTO)\n\nMaternity, Parental, Family Care\n\nCommunity Volunteer Time Off\n\n12 Paid Holidays\n\nCompany Paid Disability Insurance\n\n401k (with employer match)\n\nHealth Savings Accounts (HSA) with company provided contributions\n\nFlexible Spending Accounts (FSA)\n\nSupplemental Insurance\n\nMental Health and Well-being: Employee Assistance Program (EAP)\n\nTuition Reimbursement\n\nWellness program\n\nBenefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions\n\nVelera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.\nVelera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following \"EEO is the Law\" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.\nVelera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here.\nThis role is currently not eligible for sponsorship.\nAs an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at  for assistance.","description_format":"text","description_chars":6946,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-17T13:32:26Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.689,"p_room":0.45,"age_days":25,"expected_fill_days":16,"reasons":["conf:19","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":93300,"is_top_pay":false},"html_url":"https://alion.io/job/co-opfs-supervisor-fraud-strategy","json_url":"https://alion.io/job/co-opfs-supervisor-fraud-strategy.json","meta":{"generated_at":"2026-10-26T19:38:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26442,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2210622},"rest":"https://alion.io/mcp/rest/get_company?id=2210622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fco-opfs-supervisor-fraud-strategy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fco-opfs-supervisor-fraud-strategy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fco-opfs-supervisor-fraud-strategy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/co-opfs-supervisor-fraud-strategy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fco-opfs-supervisor-fraud-strategy"}]}