{"id":1980309,"url":"https://alion.io/job/coates-group-office-operations-manager","title":"Office Manager","company":{"id":673256,"name":"Coates Group","domain":"coatesgroup.com","url":"https://alion.io/company/coatesgroup","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":39000,"period":"year","method":"role_country_seniority_unknown","sample_n":51},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-06T22:35:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-11T18:46:31Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Keep the office running smoothly to support Coates' growth across France and Europe. This role takes ownership of cash collection and invoicing for around 1,500 restaurant customers, alongside the day-to-day administration that keeps our Paris Crew supported and connected.\nIt suits a structured, organised person who enjoys cyclical, process-driven work. They will be the key link between Finance, customers and the local team, keeping invoices resolved, payments on track and office life running smoothly.\nPlease note, this person will need be bilingual in both French and English.\nKey responsibilities for the role\nCash Collection & Invoicing\nDrive cash collection across France and other European markets, following up on outstanding invoices through payment reminder emails and phone calls\nProactively gather outstanding invoice information from the Finance team to keep collections on track\nManage customer accounts at restaurant level in France and at company level across other European markets\nIssue credit notes and resolve invoicing errors with customers\nReport weekly on cash collection progress and track performance against key KPIs with the Country Manager\nMaintain the customer database (approx. 1,500 restaurants), including adding new restaurants and updating franchisee details\nOffice & Administrative Management\nEnsure smooth and efficient office operations, including facilities maintenance, travel arrangement for the crew, courier management, and vendor liaison.\nSupport employee onboarding and personnel administration, including the accurate filing of corporate and legal documentation.\nManage Local IT equipment inventory\nProvide administrative support across the business unit, work with P&C Business Partner for International Markets on implementation of P&C initiatives and continuously improve admin processes and efficiencies.\nEvent management for both offices, twice per year (mid-year and end-of-year)\nKey contact for Communication team\nQualifications and experience\nExperience in sales administration and finance operations in multi-tasking, multi-functional, and global environments.\nExcellent oral and written communication skills, in French and in English.\nAbility to engage with various internal and external stakeholders with strong relationship management skills.\nStrong knowledge of Microsoft Office Suite, familiarity with modern technology management processes and business tools, CRM and ERP systems.","description_format":"text","description_chars":2444,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pro AV & Digital Signage","Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-10-06T23:14:05Z"},{"event":"close","at":"2026-10-07T01:45:18Z"},{"event":"reopen","at":"2026-10-07T22:52:14Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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