{"id":2140885,"url":"https://alion.io/job/coates-group-sales-operations-estimator","title":"Sales Operations - Estimator","company":{"id":673256,"name":"Coates Group","domain":"coatesgroup.com","url":"https://alion.io/company/coatesgroup","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:42:56Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-21T07:48:27Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About the role\nThis role sits at the critical point between customer requirements, technical feasibility and commercial delivery. You'll take ownership of the estimating and quotation process, translating customer needs into accurate, clearly scoped and commercially sound proposals that can move confidently into production and delivery. Working across Sales, Engineering, Operations and Deployment, you'll help ensure we get the scope, price and solution right from the outset.\nKey responsibilities\nQuotation & Commercial Management\nTurn customer enquiries and qualified opportunities into accurate, timely and commercially sound quotations.\nTake ownership of quotations from initial request through to order readiness, ensuring customer requirements, pricing and scope are clearly understood and documented.\nPrepare estimates that balance technical requirements, customer expectations and commercial outcomes.\nApply sound commercial judgement to protect margin while supporting competitive and compelling customer proposals.\nScope Definition & Risk Management\nDevelop clear and comprehensive scopes of work, including assumptions, exclusions, contingencies and any non-standard requirements.\nIdentify technical, commercial and delivery risks early and work with relevant stakeholders to resolve them before quotation.\nEnsure each quote provides a clear foundation for production, installation and delivery, minimising downstream ambiguity, rework and variations.\nChallenge incomplete or unclear requirements and proactively obtain the information needed to produce a reliable estimate.\nTechnical & Pre-Sales Collaboration\nPartner with Engineering, Hardware Design and other technical teams to scope, cost and validate new or complex customer requirements.\nAct as a key point of contact for pre-sales enquiries requiring technical or commercial clarification.\nInterpret tender documentation, architectural drawings and construction information to develop accurate estimates and scopes.\nHelp customers and internal stakeholders make timely decisions by resolving technical and commercial questions early in the sales process.\nOrder Readiness & Handover\nEnsure accepted quotations are accurate, complete and ready for efficient conversion into sales orders.\nWork closely with Sales Operations, Order Management and Deployment to ensure a seamless handover from quotation through to delivery.\nMaintain high-quality quoting and order data to support downstream planning, production and installation.\nIdentify opportunities to simplify and automate estimating and quoting processes, partnering with Sales Operations and Account Management to improve efficiency and the customer experience.\nWhat you'll bring\n3-5 years' experience in estimating, pre-sales, quoting or a related commercial role, ideally within a project-based, construction, manufacturing or technical environment.\nStrong commercial judgement, with demonstrated ability to produce accurate estimates and understand the impact of scope, cost and margin.\nExperience interpreting tender documentation, architectural plans, specifications and/or construction drawings.\nConfidence working with technical and non-technical stakeholders to clarify requirements and solve problems.\nExperience using estimating, quoting, CRM or ERP systems.\nStrong Microsoft Excel skills and confidence working with detailed commercial data.\nExcellent attention to detail, organisation and communication skills.\nAbility to manage competing priorities and work effectively across multiple functions.","description_format":"text","description_chars":3534,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pro AV & Digital Signage","Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-10-09T03:09:23Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring 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