{"id":2272914,"url":"https://alion.io/job/coca-colahellenic-platform-architect-observability","title":"Platform Architect - Observability","company":{"id":173780,"name":"Coca-Cola HBC","domain":"coca-colahellenic.com","url":"https://alion.io/company/coca-colahellenic","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Dynatrace","optional":false},{"name":"ITSM","optional":false},{"name":"New Relic","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Agile","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"Linux","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-11T08:01:54Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-12T04:15:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Department: Enabling Technology, Digital & Technology Platform\nLocation: Egypt, Cairo.\nAs a Platform Architect - Observability, you will define and shape the technical foundation of the organization's Full Stack Observability platform. Your goal is to enable end-to-end observability for CCH IT Products across a highly integrated landscape, ensuring optimal application performance, enhanced business outcomes, and improved customer experience. You will design, implement, and manage observability solutions that proactively predict and prevent performance issues, facilitate faster troubleshooting, and reduce mean time to repair (MTTR).\nYOUR KEY RESPONSIBILITIES:\nLead cross-functional alignment on architectural decisions related to observability.\nAssess and select the most suitable observability solutions, considering factors such as development, customization, integration, and maintenance.\nDefine and architect the enterprise-wide Full Stack Observability framework, ensuring a unified view across all technology layers (Applications, Infrastructure, Cloud, Processes, Network, and UX) with real-time monitoring, logging, and alerting.\nOwn the design and delivery of observability solutions in collaboration with technology partners, Product Managers, Architects, and business stakeholders.\nEstablish key observability metrics (KBIs), meaningful alerts, and dashboards to track system performance and detect anomalies.\nDevelop and maintain technical documentation for monitoring solutions, architectural frameworks, and roadmap planning.\nIdentify critical business transactions and build corresponding monitoring designs within complex projects.\nAnalyze critical incidents and performance trends, providing diagnostic insights and proactive recommendations (including out-of-hours support when necessary).\nOptimize resource efficiency for more reliable and productive systems.\nEnsure end-to-end ownership of observability tools, including implementation, maintenance, and upgrades.\nAlign observability solutions with DevSecOps practices, identifying opportunities for continuous improvement and automation.\nEducate Product Teams and vendors on best practices for leveraging the observability platform\nExpertise in Observability Platform (Dynatrace):\nImplement monitoring solutions for various use cases (incl. SAP), including agent installations, middleware configurations, dashboards, alerts, OpenPipeline, DQL.\nStrong knowledge of Dynatrace SaaS architectural elements and network communication flows for components such as Oneagent, ActiveGates, custom Extensions, OA Command line interface.\nEngineer the platform for advanced configuration and standardization, including data buckets, custom metrics, tag rules, policies, and access management.\nIntegrate Dynatrace with enterprise processes (e.g., ServiceNow ITSM & CMDB, event management, CI/CD pipelines).\nAlign SLA-driven monitoring and reporting based on onboarded applications with SREs.\nServe as a key stakeholder for gathering, analyzing, and translating observability requirements across teams, presenting insights effectively to both technical and non-technical audiences.\nARE THESE YOUR SECRET INGREDIENTS?\nBachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.\n5+ years of experience administering observability platforms (APM, Infrastructure & Network Monitoring, Real User Experience) such as Dynatrace, Splunk, DataDog, New Relic, etc.\nExperience with SAP (4HANA, ERP, BW) and PowerConnect monitoring is a plus.\nExperience with ServiceNow is an advantage.\nDeep understanding of Full Stack Observability concepts and emerging trends.\nStrong knowledge of IT landscape technologies and integrations, including:\nAPI & middleware integrations\nMobile & web application architectures\nCloud platforms (Azure, AWS, Google Cloud)\nOperating systems (Windows, Linux)\nDatabases, storage, and virtualization\nNetwork protocols & SSL certificates\nAbility to work in SAFe Agile and DevSecOps environments.\nExcellent communication, collaboration, and problem-solving skills.\nFluent in English (written and verbal).\nABOUT YOUR NEW TEAM:\nWe are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.\nWe bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.\nWe nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.\nAnd although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.\nAT COCA-COLA HBC, DIVERSITY HELPS US THRIVE\nAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.","description_format":"text","description_chars":5535,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Manufacturing","Wholesale","Soft Drinks"],"lifecycle":[{"event":"open","at":"2026-10-11T08:01:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":36,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-12T06:46:21Z"},"pay":null,"html_url":"https://alion.io/job/coca-colahellenic-platform-architect-observability","json_url":"https://alion.io/job/coca-colahellenic-platform-architect-observability.json","meta":{"generated_at":"2026-10-12T06:46:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10850,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":173780},"rest":"https://alion.io/mcp/rest/get_company?id=173780"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoca-colahellenic-platform-architect-observability"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoca-colahellenic-platform-architect-observability"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoca-colahellenic-platform-architect-observability"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coca-colahellenic-platform-architect-observability\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoca-colahellenic-platform-architect-observability"}]}