{"id":4212911,"url":"https://alion.io/job/cocoon-house-youth-housing-program-manager","title":"Youth Housing Program Manager","company":{"id":1996125,"name":"Cocoon House","domain":"cocoonhouse.org","url":"https://alion.io/company/cocoonhouse-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Everett, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T18:02:36Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T01:41:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nThe Youth Housing Program Manager co-leads Cocoon House’s Transitions Transitional Living Program alongside the Senior Program Manager. This program provides housing and support for up to 20 youth ages 16-17. The main responsibilities of the Youth Housing Program Manager, internally referred to as the Transitions Program Manager, this role is responsible for supervising staff, coordinating youth intakes and exits, supporting the development of youth-centered case plans, ensuring timely and accurate data entry, and maintaining compliance with licensing and contract requirements. All responsibilities are carried out through a values-driven and equity-focused lens.\nCocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.\nTransitions Program Manager Duties & Responsibilities\nFull-Time 40 hrs/week | On-site\nSalary: $58,000-$62,000 | +$1.50/hr pay differential for multi-lingual skills with additional paperwork\nThis position is typically a Monday-Friday work schedule with required evening/weekend flexibility two to three days each week to meet with direct reports (mix of 8am-4pm and 11am-7pm hours each week). This position also requires up to one week each month for the on-call rotation component.\nStaff Supervision & Development\nScreen, interview, hire, train and supervise Transitions staff. \nCoordinate with Housing Program Managers and the Director of Youth Housing to provide consistent support among housing programs. \nProvide feedback concerning policy, procedures and programs.\nMonitor staff follow-through on tasks, policies and procedures. \nProvide supportive leadership to staff. \nConduct employee performance reviews at least once yearly. \nComplete necessary employee paperwork.\n Facilitate weekly team meetings and work with transitions leadership on ongoing trainings.\nYouth Support & Case Management\nCoordinate with Director and state social workers to facilitate entrances of new residents. Assure appropriate use of beds and adequate census.\nOversee initial intake and assessment of all youth and the development of individual goal plans. Assure access to education and other opportunities for youth.\nProvide supportive supervision of youth in care and follow through on expectations of behavior. Lead staff in having high level of expectation and support for youth.\nProgram Compliance & Reporting\nEnsure facility is in compliance with licensing and grant standards, including regarding program logs, youth files, medication audits, and other licensing files.\nOversee proper collection of data and compliance on contracts and licensing; generate reports.\nOperations & Facility Oversight\nOversee day-to-day operations, shift coverage, and reporting facility and maintenance needs.\nWork with other HUB based staff to address community concerns that arise and maintain healthy relationships with neighbors.\nEmergency Response & On-Call Duties\nBe available to staff for emergency consultation. Assess dangerous or emergency situations. Respond appropriately.\nParticipate in on-call rotation to support Youth Housing programs and cover After-Hours Supervisor vacancies as needed.\nRisk Management & Mandated Reporting\nFollow mandated reporter requirements by documenting incidents and calling CPS. Follow-up on CPS and non-CPS incidents.\nBenefits:\nMedical, Dental, and Vision health options with employer contribution\nMultilingual pay stipend\n403(b) retirement plan\n21 days of PTO accrued in first year\n10 agency-recognized holidays\nPaid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings\nRequirements\nSkills needed to be successful in this role:\nStrong and effective communication skills; proficiency in crisis intervention/de-escalation.\nLead team and model strong engagement with youth, including strength-based approaches and holistic de-escalation.\nNavigate competing priorities of youth, staff, licensing and funding requirements.\nAccurately prioritize emergency and high stress situations and access emergency services when needed.\nCommunicate critical information in person, on phone or in writing. Ability to follow through across systems - youth, families, staff, colleagues, and community partners. \nFollow policies and procedures.\nMaintain appropriate boundaries. \nTrack and input data.\nSchedule flexibility to ensure 1:1 supervisions of all direct reports \nKnowledge of licensing requirements.\nIndividuals with lived experience are strongly encouraged to apply.\nBilingual English/Spanish preferred.\nGeneral:\nMust have either bachelor’s degree or master’s degree AND 2 years of full-time experience working with youth in a social services setting, or 5 years of full-time experience working with youth social services setting.\nAt least 2 year of management experience, leading, and supervising a team.\nHigh school diploma/GED or high school equivalency\nMust be 21 years of age or older\nMust passDCYF background clearance\nAcceptable driver's abstract with no more than 2 violations within last 3 years\nPossess avalid driver's license, auto insurance, and reliable transportation\nPhysical:\nAbility to effectively communicate with all internal and external clients\nBe able to hear voices and alarms.\nAbility to read and comprehend a variety of materials\nAbility to operate phone, computer, and record information for files and logs\nMust be able to lift up to 50 Ibs\nMust have ability to run up and down indoor and outdoor stairwells in case of youth emergency.\nGo up and down stairs\nSalary Description\n$58,000-$62,000 Annually","description_format":"text","description_chars":5823,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Equity","Retirement 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