{"id":3802730,"url":"https://alion.io/job/codan-quality-and-compliance-manager","title":"Quality and Compliance Manager","company":{"id":60416,"name":"Codan","domain":"codan.com.au","url":"https://alion.io/company/codan","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kingston upon Hull, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"ISO 27001","optional":false}],"status":"live","first_seen_at":"2026-11-05T12:12:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T02:09:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us\nFor 40 years, Zetron (a Codan Company) has delivered interoperable end-to-end command & control systems across multiple industries and international markets. With over 40,000 console positions, hundreds of established partners and value-added resellers, and coverage in more than 100 countries, we are an established global leader in connecting communications centres with field operations, personnel, and constituents.\nZetron has more than 400 employees worldwide, including additions to its development, services, sales, support and back-office teams. Zetron is headquartered in Redmond, Washington (USA), with operations throughout the United States such as Knoxville, TN, Canada, the United Kingdom, and Australia to serve its growing global customer base in more than 80 countries around the world.\nAbout the Role\nThe Quality and Compliance Manager is a hands-on senior specialist responsible for leading Zetron's certification, audit and compliance assurance activities across its EMEA operations.\nThe role owns the EMEA certification programme, internal audit programme and organisational readiness schedule, working with functional teams to demonstrate compliance with applicable standards, legislation, regulatory requirements and customer commitments.\nThe successful candidate is also expected to undertake the formal appointment as Data Protection Officer for Zetron Limited, covering its EMEA entities and operations. The role provides independent data protection oversight, advice and assurance, with direct access to the Vice President and General Manager International Regions and the EMEA Management Team.\nThis is a hands-on individual specialist position with no direct reports. The postholder will personally conduct audits, maintain key compliance documentation and influence managers across the business.\nEMEA is the primary focus, with occasional support for wider Zetron or Group compliance and assurance activities where required.\nKey Responsibilities\nAs Quality and Compliance Manager, you’ll take ownership of our EMEA certification and audit programmes, helping teams maintain effective management systems and meet their compliance obligations.\nYou’ll be responsible for:\nManaging the certification programme, internal audit schedule and readiness for external audits across ISO 9001, ISO 27001, ISO 20000-1, ISO 22301, ISO 14001 and RISQS.\nPersonally conducting internal audits, coordinating external certification audits and managing relationships with certification bodies.\nReporting audit findings, raising corrective actions and working with managers to verify effective resolution, escalating concerns where necessary.\nMaintaining quality and compliance documentation and guiding teams on the controls and evidence required within their areas.\nUndertaking the formal Data Protection Officer appointment, providing independent advice and oversight on data protection risks, policies and working practices.\nAdvising on Data Protection Impact Assessments, overseeing Records of Processing Activities and coordinating responses to data subject requests and potential personal data breaches.\nMonitoring changes to relevant standards, legislation and customer requirements, translating these into practical guidance for the business.\nProviding clear reporting to the EMEA Management Team on certification status, compliance risks, audit findings and outstanding actions.\nSupporting business continuity exercises, environmental management, local UK health and safety compliance assurance and reviews of our UK Carbon Reduction Plan.\nCoordinating RISQS audit readiness and supporting compliance requirements for selected customer projects and supplier audits.\nBuilding compliance awareness through practical advice, briefings and training.\nRequired Experience\nWe’re looking for someone with:\nPractical experience working with ISO 9001 and ISO 27001 management systems, certification requirements and audit programmes.\nExperience conducting internal audits, supporting or coordinating external audits and following corrective actions through to completion.\nAn understanding of UK GDPR and data protection principles, with the willingness and ability to develop the expertise needed to undertake the DPO responsibilities.\nThe ability to interpret standards and compliance requirements and turn them into clear, practical actions.\nStrong communication and influencing skills, with the confidence to challenge constructively and secure action from busy stakeholders.\nGood organisational, analytical and reporting skills, with the ability to manage competing priorities and work independently.\nSound judgement, integrity and discretion when handling sensitive or confidential information.\nThe ability to meet Baseline Personnel Security Standard (BPSS) screening requirements.\nWe welcome applications from established quality and compliance professionals, as well as those ready to step up from a broader team into a role with greater ownership. Strong ISO certification and audit experience is the priority, with flexibility around the depth of previous DPO experience.\nBeneficial Experience\nThe following would be helpful:\nExperience with ISO 14001, ISO 20000-1, ISO 22301 or RISQS.\nPrevious responsibility for data protection or a formal DPO appointment, including practical experience of privacy assessments, processing records, data subject requests and breach assessment.\nA recognised ISO auditor qualification or data protection qualification, such as IAPP or BCS.\nExperience in software, technology, engineering, public safety, the public sector or another regulated environment.\nExperience supporting integrated management systems or compliance activities across multiple countries or locations.\nBenefits:\nLocated in Hull our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged.\nZetron embodies the values of those who work here, embraces diversity, and offers a comfortable and casual atmosphere where people work hard and feel a part of the organisation.\nAt Zetron we not only create and stand behind products that help save lives, but our employees are also offered a competitive compensation and benefits package, including:\nSingle Private Medical Cover (with the option to select family cover at an additional cost)\n25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days.\n4 x basic salary life assurance cover\nA Group Pension Plan with fantastic employer contributions\nA selection of tax efficient flexible benefits to suit your individual needs","description_format":"text","description_chars":6627,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-05T12:12:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/codan-quality-and-compliance-manager","json_url":"https://alion.io/job/codan-quality-and-compliance-manager.json","meta":{"generated_at":"2026-11-08T11:08:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23918,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":60416},"rest":"https://alion.io/mcp/rest/get_company?id=60416"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcodan-quality-and-compliance-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcodan-quality-and-compliance-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcodan-quality-and-compliance-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/codan-quality-and-compliance-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcodan-quality-and-compliance-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3802730}},{"tool":"search_jobs","arguments":{"company":"codan.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3802730},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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