{"id":1127361,"url":"https://alion.io/job/code-hub-application-support-engineer","title":"Application Support Engineer","company":{"id":945908,"name":"Code.Hub","domain":"codehub.gr","url":"https://alion.io/company/codehub-gr","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"B","score":75,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-06-15T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-22T22:28:05Z","board_verified":false,"closed_at":null,"days_open":103,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":102},"description":"We are looking for a talented Application Support Engineer with experience in operational support of production environments and a strong technical understanding of software applications to join our client’s team. In this role, you will be responsible for monitoring, troubleshooting, and resolving issues related to the performance and operation of critical applications, while administering Kubernetes and Docker environments and supporting a 24/7 production framework. The ideal candidate will have hands-on experience with monitoring tools, log analysis, Linux, CI/CD, containers, and microservices, along with strong troubleshooting and communication skills.\nWe are the1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts!\nOur client is an AI and software company focused on building production-grade agentic AI systems for enterprise clients. They help organizations move from AI prototypes to scalable, real-world deployments that automate and optimize core business processes. The company operates at the intersection of AI innovation and enterprise software engineering, delivering systems designed for reliability, scalability, and measurable business impact.\nKey Responsibilities\nMonitoring the operation of production applications using monitoring tools.\nReading and analyzing application logs.\nAdministering Kubernetes and Docker clusters.\nCollaborating with development teams for debugging and reproducing issues.\nPerforming health checks, restarting services, scaling pods.\nParticipating in a 24/7 rotating shift schedule.\nDocumenting actions and communicating incidents.\nRequired Qualifications\nExperience in Application Support / DevOps Support.\nExperience in reading logs.\nExperience with monitoring tools.\nHands-on experience in Kubernetes and Docker administration.\nUnderstanding of CI/CD, containers, and microservices.\nStrong troubleshooting skills.\nGood knowledge of Linux.\nGood command of the English language.\nNice-to-Have Skills\nExperience with ticketing systems.\nBasic SQL knowledge or API troubleshooting experience.\nTeam spirit and responsibility.\nWhat They Offer\nParticipation in high-tech projects.\nAccess to modern monitoring & observability tools.\nContinuous training.","description_format":"text","description_chars":2435,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Education","Professional Services"],"lifecycle":[{"event":"open","at":"2026-09-22T22:28:05Z"}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.229,"p_room":0.28,"age_days":102,"expected_fill_days":32,"reasons":["conf:55","stale_co","urgency","velocity","win:tail","crowd:"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/code-hub-application-support-engineer","json_url":"https://alion.io/job/code-hub-application-support-engineer.json","meta":{"generated_at":"2026-09-26T00:25:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":345,"day_limit":5000,"remaining_today":4655,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}