# Customer Success Manager (EMEA & APAC)

Coder is hiring a Manager, Customer Success Team to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise customers. This role will drive customer adoption, retention, expansion, and long-term partnership with some of the world’s most sophisticated engineering organizations. Coder provides self-hosted software environment and AI development infrastructure that enables enterprises to give developers and AI coding agents a fast, flexible development experience while maintaining the security, governance, and control their organizations require. Our customers span technology, financial services, government, automotive, and other highly regulated industries. As a leader on the Customer Success team, you will be responsible for developing and coaching a high-performing team, building scalable customer success programs, and ensuring customers achieve measurable value from Coder. You will work closely with Sales, Product, Engineering, and Support to drive adoption, identify opportunities for expansion, and represent the voice of the customer across Coder. This is a player-coach role. You'll spend most of your time leading and developing the te

- **Id**: 4000918
- **Url**: <https://alion.io/job/coder-customer-success-manager-emea-apac>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Hiring countries**: GB
- **Hiring countries total**: 1
- **Experience years min**: 7
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-09T22:23:53Z
- **Employer posted date**: 2026-11-09
- **Last verified at**: 2026-11-10T03:23:54Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 7834
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: DevOps & Platform Engineering, Developer Tools

## Company

- **Id**: 961
- **Name**: Coder
- **Domain**: coder.com
- **Url**: <https://alion.io/company/coder>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

### Truth index

- **Grade**: A
- **Score**: 88
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 0.5
- **Repost share**: 0
- **Time to fill p50 days**: 39
- **Computed at**: 2026-11-09T06:03:00Z

## Salary

- **Min**: 90000
- **Max**: 121000
- **Currency**: GBP
- **Period**: year
- **Usd annual**: 162301

## Technologies

- **AI Agents** — Optional: no
- **Kubernetes** — Optional: no
- **Platform Engineering** — Optional: no
- **Terraform** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 7
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-10T03:23:54Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (UK Expansion Worker); Route: Global Business Mobility: UK Expansion Worker

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 37
- **Reasons**: conf:2, win:early
- **Computed at**: 2026-11-10T05:52:45Z

## Pay

- **Stated usd annual**: 162301
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.