{"id":1973313,"url":"https://alion.io/job/coderabbit-commercial-field-engineer-post-sales-east-coast","title":"Commercial Field Engineer – Post-sales - (East Coast)","company":{"id":35010,"name":"CodeRabbit","domain":"coderabbit.ai","url":"https://alion.io/company/coderabbit-ai","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":93,"open_postings":31,"ghost_share":0,"stale_share":0.065,"repost_share":0,"time_to_fill_p50_days":113,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":true},{"name":"GitLab CI","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-06T19:06:42Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-21T20:53:54Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"About CodeRabbit\nCodeRabbit is the leading AI code review platform, trusted by more than 17,000 customers and 150,000 open-source projects, conducting over 2 million code reviews each week. We build the symbiotic partnership between developers and AI that makes shipping fast software safe again, reviewing every pull request, IDE change, and CLI commit so teams can move quickly without breaking things.\nWe are a fast-moving, well-funded company, fresh off a $143M Series C at a $1.5B valuation - building Agentic Change Management, the control layer for software changes created by humans and agents. As AI writes more of the world's code, the bottleneck moves from implementation to judgment and helping human judgment scale is exactly the problem we exist to solve.\nRole Overview\nThe Commercial Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers in the Commercial tier throughout their post-sales journey. In this function, you will play a crucial role in onboarding, implementation, and ongoing success by partnering with Customer Success, Product, Engineering and Support teams to ensure customers realize the full value of CodeRabbit.\nThis is an exciting role for those who are technically curious and passionate about building AI-powered solutions for the SDLC. You will have the opportunity to make a significant impact in an exciting, collaborative and fast-paced company that’s focused on making our customers successful.\nWhat you will do:\nLead onboarding and implementation engagements for commercial and mid-market customers\n\nHelp customers configure and optimize CodeRabbit within their development workflows and CI/CD environments\n\nDeliver customer trainings, onboarding sessions, workshops, and technical enablement programs\n\nConduct configuration and integration reviews to ensure customers are following best practices and maximizing platform value\n\nTroubleshoot customer issues and partner with Support, Product, and Engineering teams to drive timely resolutions\n\nServe as a technical escalation point for complex implementation and adoption challenges\n\nPartner with Customer Success Managers to drive customer adoption, technical health, and long-term success\n\nBuild trusted relationships with developers, engineering managers, and platform teams\n\nGather customer feedback and collaborate cross-functionally with Product and Engineering teams to improve the product experience\n\nContribute to internal documentation, onboarding playbooks, troubleshooting guides, and best practices\n\nStay current on emerging trends in AI-powered development tools, developer productivity, cloud infrastructure, and CI/CD ecosystems\n\nHelp improve repeatability and scalability across onboarding and customer enablement workflows\n\nWhat you will bring:\n2+ years of experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Technical Support Engineering, Technical Account Management, or Implementation Engineering\n\nExperience onboarding or supporting SaaS, developer tooling, or infrastructure products\n\nStrong technical knowledge of software development workflows and modern engineering tools\n\nComfortable troubleshooting APIs, integrations, Git workflows, CI/CD pipelines, and cloud-based systems\n\nFamiliarity with cloud platforms such as AWS, GCP, or Azure\n\nComfortable working from the command line and debugging technical issues\n\nExcellent communication and interpersonal skills with the ability to explain complex concepts clearly\n\nStrong organizational skills and ability to manage multiple customer engagements simultaneously\n\nStrong sense of ownership, curiosity, and bias toward action\n\nPassion for helping engineering teams improve developer productivity and software quality\n\nBonus Points for:\nExperience with GitHub Actions, GitLab CI, Jenkins, or other CI/CD platforms\n\nExperience with Kubernetes, Terraform, or cloud-native infrastructure\n\nExperience working in high-growth startup environments\n\nOTE for this role is $150k-$200k. 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