{"id":4190846,"url":"https://alion.io/job/coderoad-project-manager","title":"Project Manager","company":{"id":673115,"name":"CodeRoad","domain":"coderoad.com","url":"https://alion.io/company/coderoad","size_band":"11-50","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":16,"ghost_share":0,"stale_share":0.438,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","AR","BR","CO","MX","AI","AG","AW","BS","BB","BZ","BM","BO","VG","BQ","KY","CL","CR","CW","DM","DO","EC","SV","FK","GF","GD","GP","GT","GY","HT","HN","JM","MQ","MS","NI","PA","PY","PE","PR","KN"],"hiring_countries_total":50,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Jira","optional":true},{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true},{"name":"Smartsheet","optional":true}],"status":"live","first_seen_at":"2026-11-12T17:00:38Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-15T15:41:38Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Project Manager\nEngagement Type: Contractor (2-Month Project | Target Start: Jan, 4th)\nAbout CodeRoad\nCodeRoad is a technology execution partner trusted by companies across North America since 2002. We work alongside our clients to engineer, modernize, and scale the technology that powers their businesses, combining deep technical expertise, specialized teams, and shared accountability for outcomes. Our capabilities span product engineering, platform engineering, legacy modernization, and AI engineering.\nOur engineers, designers, delivery leaders, and technology specialists collaborate through Velocity Studios: specialized teams developed within CodeRoad to deliver complex technology initiatives. Being assigned to a project means you become part of a collaborative environment where you can strengthen your expertise, take ownership of meaningful work, and grow alongside experienced professionals.\nWhy Build Your Career at CodeRoad?\nHigh-Velocity Work & Client Exposure: We work close to the technology, teams and roadmaps that move real outcomes. Direct engagement with U.S. client teams and roadmaps.\nCareer Continuity & Long-Term Opportunity: Your career here can outlast any single project. Continuous multi-project pipeline; long-tenure CodeRoaders.\nEngineering Autonomy & Technical Mastery: We invest in the skills that shape what's next. Agentic AI tools and training, Coursera Enterprise, Studio practice labs, L1-L7 Career Framework.\nHigh-Trust Employee Experience: You grow in an environment built on trust, transparency and recognition. High-touch onboarding, transparent leadership communication, community recognition, psychological safety.\nKey Responsibilities\nManage Client Communications & Engagement: Serve as the primary point of contact for North American automotive dealerships, maintaining clear and consistent communication throughout product updates, package migrations, and implementation activities.\nCoordinate Product Changes & Client Notifications: Prepare and send client communications explaining upcoming package transitions, product changes, configuration updates, and relevant impacts, ensuring dealerships are informed throughout the process.\nGather Client Feedback & Confirm Product Alignment: Proactively contact dealerships to verify that products, services, and configurations meet their expectations and business requirements. Collect feedback, identify concerns, and coordinate any necessary follow-up with internal teams.\nFacilitate Internal Information & Requirement Gathering: Obtain answers to outstanding questions from dealerships, clarify client requirements, and coordinate with internal technical and implementation teams to ensure accurate and timely responses.\nTrack Client Responses & Follow-Up Activities: Monitor client confirmations, pending responses, outstanding questions, and approval requirements. Maintain accurate records and proactively follow up to keep transitions and implementations on schedule.\nCoordinate Cross-Functional Delivery: Work closely with Team Leads, Professional Services Engineers, QA Specialists, and other stakeholders to communicate client expectations, track progress, escalate blockers, and ensure alignment between client needs and technical execution.\nEnsure Smooth Client Transitions: Coordinate post-change confirmations, document client feedback, and ensure unresolved issues are properly communicated and handed over to the appropriate internal teams.\nWhat You Bring\nClient-Facing Experience: 2+ years of experience in project coordination, account management, customer success, client services, or a similar customer-facing role, preferably within technology, software implementation, or automotive environments.\n Exceptional Communication Skills (C1/Fluent English): Excellent written and verbal English proficiency, with the confidence to communicate directly with North American dealership clients, conduct follow-up calls, explain product changes, and manage expectations across US East/West Coast time zones.\nProject Coordination & Organization: Ability to manage multiple client accounts, communication workflows, deadlines, pending responses, and follow-up activities simultaneously while maintaining accuracy and consistency.\nTechnical & Product Understanding: Ability to understand software products, CRM platforms, website configurations, package structures, and implementation workflows well enough to communicate changes clearly to non-technical stakeholders. 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