{"id":1536514,"url":"https://alion.io/job/coface-account-manager-tci-2","title":"Account Manager, TCI","company":{"id":4911,"name":"Coface","domain":"coface.com","url":"https://alion.io/company/coface","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":36,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"CT","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"structured","locations":["Princeton, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-29T15:24:11Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-21T17:04:35Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"At Coface, we make trade happen everyday.\nOur 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.\nWith nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring - all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.\nJoining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.\nShape the future of trade with us. Join our Happeners!\n THE JOB\nThe Account Manager is responsible for the retention and development of ongoing relationships between Coface and its key clients, as well as their intermediaries in order to maximize revenue and retention of profitable clients. The Account Manager serves as a product reference and a problem solver for Coface’s prospects/client.\nIn this role you will handle client negotiations and come up with strategies to manage interactions with clients/prospect in a positive and professional manner.\nThis is a remote position with candidates residing in the Eastern or Central Time Zones are preferred.\nCustomer Relationship Management:\nBuilds strong customer relationships through regular and proactive communication using various media and collaborative tools.\nResponds swiftly and appropriately to questions and concerns from clients and their intermediaries.\nUtilizes a consultative approach in determining the most effective coverage for a particular client need in administering pricing tools in preparation for bids. \nPrices quotes with commercial and risk underwriters who will structure and decided commercial terms.\nCommunicates client needs and demands to Coface.\nDelivers critical data to the client; translating critical information into client needs.\nAccount Management:\nActs as a central point of contact for the client and/or its intermediaries.\nPrepares and present sales proposals/renewal offers to deliver renewal revenue and achieve maximum sales profitability.\nDemonstrates all Coface offerings to existing clients to determine those solutions best suited for their needs. Develop and execute cross selling strategies to Coface’s existing clients\nWorks proactively on renewals and address any potential risks/vulnerabilities in advance.\nIdentifies weaknesses in the portfolio and come up with solutions while ensuring client retention.\nCollaborates to ensure timely renewal of policies, confirm all contractual documentation and full compliance with company rules and external regulators.\nForecasts and tracks client account metrics\nIdentifies opportunities to grow business with existing clients.\nCoordinates with staff members working on the same account to ensure consistent service\nCollaborates with sales team to reach prospective clients\nServices multiple clients concurrently, often meeting deadlines\nKeeps records of client transactions.\nMarket Knowledge:\n Establishes and ensure credibility with clients by clearly articulating detailed current market conditions and aligning the Coface value proposition vs our competitors.\nCommunication:\nSupplies management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services\n Develops, maintains and levers strong relationships with intermediaries in order to increase the client retention.\nTHE CANDIDATE\nIn order to be considered, you must possess the following:\nBachelor’s degree required.\nAt least three (3) years of administrative experience in a credit insurance, banking, claims, or factoring organization would be beneficial.\nProficient with Microsoft Office Applications: Outlook, Word, Excel.\nP&C Insurance license a plus, or ability to pass licensing course 60 days from hire date.\n What Coface Offers\nA high-impact global leadership role with strategic influence.\nCompetitive executive compensation and performance incentives.\nOpportunities for international travel and cross-border collaboration.\nA dynamic, inclusive, and growth-oriented work 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