{"id":3264268,"url":"https://alion.io/job/coface-api-solutions-engineer-multilingual","title":"API Solutions Engineer - Multilingual","company":{"id":4911,"name":"Coface","domain":"coface.com","url":"https://alion.io/company/coface","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":41,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bucharest, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":70000,"period":"year","method":"role_country_seniority_unknown","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Postman","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"SoapUI","optional":false}],"status":"live","first_seen_at":"2026-10-26T07:03:32Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T19:54:27Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Coface, we make trade happen everyday.\nOur 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.\nWith nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring - all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.\nJoining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.\nShape the future of trade with us.\nJoin our Happeners!\n We’re looking for a motivated and talented API Solutions Engineer who will help us bridge the gap between business needs and complex software technology.\nYour mission with us is to ensure end-to-end support and consultancy for our international clients in choosing their technical solutions and coordinating first-level technical assistance for our API solutions.\nAs primary technical partner to the sales team, you will be responsible for validating technical feasibility, tailoring solutions, and securing the \"technical win\" from initial discovery through to handover to implementation, by assisting clients, partners, and IT service providers during the implementation phase as well as in case of technical issues.\nA true coordinator, you manage both internal and external stakeholders, the progress and execution of action plans and project deliverables and provide support after the go-live.\nWhat you’ll be doing at Coface:\nTechnical Discovery & Scoping: Engaging with prospects to understand business requirements, technical environments, and pain points to design optimal, tailored solutions.\nPre-Sales Support Analyze customer needs and formalize requirements, define the appropriate solution, support the setting up of the contract, responsible for the technical solution proposal and its implementation\nProduct Demonstrations: Delivering high-impact, customized product demos that highlight value and ROI, rather than just features.\n Proof of Concept (PoC/PoV) Management: Leading technical validations (PoC/PoV) to prove the software meets specific customer requirements.\nImplementation: Define the implementation model and coordinate the technical team; deploy the technical solution.\nPost-Go-Live Support: Manage incidents and provide after-sales technical support\nPost-Sales Handover: Ensuring a smooth transition of knowledge from the sales team to the Professional Services/Delivery team\n This mission is yours, if you have these core skills:\nTechnical Expertise\n\nSolid experience in technical support, IT troubleshooting, and debugging in environments involving web services.\nGood understanding of API concepts (REST/JSON, SOAP/XML) and ability to follow predefined integration steps.\nHands-on experience with web service testing tools such as Postman or SoapUI.\nFamiliarity with cloud environments (AWS or similar) is a plus, not a requirement.\nAbility to read logs, identify root causes, and escalate complex issues when needed.\nExperience\n2-5 years in technical support, IT troubleshooting, application support, or junior implementation roles. Experience working with APIs at a practical level (testing, debugging, basic integration steps). Exposure to international clients or cross-country teams is a plus. Industry knowledge (credit insurance, collections, banking) is a plus, not mandatory.\nLanguage Requirements:\nEnglish is a must\nA second language is required at C1 level or above. Preferred languages include German, Italian, Spanish\nAnalytical Thinking & Detail Orientation\nOrganized, structured, and attentive to detail. Able to synthesize information and document findings clearly.\nInternational Collaboration\nEnjoys working with international clients and multicultural teams. Comfortable communicating in English and German in daily interactions.\nProject Coordination\nAbility to manage multiple client requests and small technical tasks in parallel. Supports senior colleagues in larger projects; owns smaller, well-defined activities.\nCustomer-Facing Ability\nStrong interpersonal skills and a service-oriented attitude. Able to build trust with clients through clear communication and reliable follow-up. Acts as a helpful technical point of contact rather than a senior “trusted advisor”.\nProblem-Solving\nStrong troubleshooting mindset: able to investigate unknown issues, propose practical fixes, and collaborate with senior technical teams when needed. Resourceful and proactive in finding solutions within defined procedures.\nCommunication & Presentation\nAble to explain technical issues in a clear, structured way to non-technical stakeholders. Comfortable interacting with clients and internal teams in a professional, service-oriented manner.\nWhat’s in it for you:\nThe company will provide continuous support and guidance throughout your work;\nHybrid work model;","description_format":"text","description_chars":5192,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Romania","iso":"RO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Debt Collection & Recovery","Credit Bureaus & Rating Agencies"],"lifecycle":[{"event":"open","at":"2026-10-26T07:58:22Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/coface-api-solutions-engineer-multilingual","json_url":"https://alion.io/job/coface-api-solutions-engineer-multilingual.json","meta":{"generated_at":"2026-10-28T22:31:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30586,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4911},"rest":"https://alion.io/mcp/rest/get_company?id=4911"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoface-api-solutions-engineer-multilingual"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoface-api-solutions-engineer-multilingual"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoface-api-solutions-engineer-multilingual"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coface-api-solutions-engineer-multilingual\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoface-api-solutions-engineer-multilingual"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3264268}},{"tool":"search_jobs","arguments":{"company":"coface.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3264268},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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