{"id":2031047,"url":"https://alion.io/job/coface-api-technical-solutions-specialist","title":"API Technical Solutions Specialist","company":{"id":4911,"name":"Coface","domain":"coface.com","url":"https://alion.io/company/coface","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":42,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":29000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":451},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T12:35:10Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T10:53:34Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At Coface we make trade happen everyday\nOur 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.\nWith nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring - all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.\nJoining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.\nShape the future of trade with us. Join our Happeners!\n Join Us in Driving Digital Solutions for Asia Pacific Businesses\nAre you passionate about technology, APIs, integrations, and helping clients solve complex business challenges?\nWe are looking for a Technical Solutions Specialist to bridge the gap between technology and business. In this customer-facing role, you will work closely with clients, commercial teams, and technology experts to design, implement, and optimize solutions that help businesses make smarter decisions using Coface's data and services.\nThis is an excellent opportunity for a technically minded professional who enjoys consulting, problem-solving, and collaborating with clients across the Asia Pacific region.\nMAIN RESPONSIBILITIES:\nBe a Trusted Technical Advisor\nUnderstand customer requirements and recommend suitable technical solutions.\nGuide clients through implementation journeys and integration projects.\nTranslate complex technical concepts into clear business value.\nDeliver Innovative Solutions\nLead API and SSO integration initiatives.\nSupport technical scoping, solution design, and implementation activities.\nConduct engaging product demonstrations and technical workshops.\nDevelop solution documentation, workflows, and implementation plans.\nCollaborate Across Teams\nPartner with regional sales, solution delivery, and global technology teams.\nServe as the key technical contact throughout the customer lifecycle.\nContribute ideas and identify new opportunities to leverage Coface data and technology.\nDrive Customer Success\nTroubleshoot technical challenges and provide practical solutions.\nSupport both pre-sales and post-sales activities.\nEnsure customers maximize the value of our products and services.\nBachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.\n2-3 years of experience in solution consulting, technical delivery, system integration, solution architecture, or a similar role.\nExperience working with APIs, system integrations, and authentication technologies such as SSO.\nStrong analytical and problem-solving skills.\nExcellent communication skills with the ability to engage both technical and non-technical stakeholders.\nProject management or implementation experience.\nExperience working in a client-facing consulting environment.\nKnowledge of data services, SaaS solutions, or B2B technology platforms.\nProficiency in spoken and written Chinese language to deal with mandarin speaking stakeholders is essential.\n Hybrid working model after the first month\nGreat place to work: central and modern office \nOpportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…\n Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field\n Health care","description_format":"text","description_chars":3744,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false},{"language":"Chinese","level":"All 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