{"id":2767222,"url":"https://alion.io/job/coforge-consultant-servicenow","title":"CONSULTANT - SERVICENOW","company":{"id":710119,"name":"Coforge","domain":"coforge.com","url":"https://alion.io/company/coforge-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zwayam","truth_index":{"grade":"B","score":81,"open_postings":31,"ghost_share":0,"stale_share":0.774,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greater Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Dynatrace","optional":false},{"name":"GCP","optional":false},{"name":"ITIL","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Splunk","optional":false},{"name":"AIOps","optional":true}],"status":"live","first_seen_at":"2026-02-26T07:20:13Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-18T06:45:41Z","board_verified":true,"closed_at":null,"days_open":233,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":233},"description":"Job Title : Consultant - ServiceNow ITOM\nKey Skills : ServiceNow, ITOM, Discovery, Event Management & Service Mapping\nExperinece : 9+ Years \nLocation : Gr Noida, Pune & Hyderabad\nShift : Australian Shift\nMode : On Site \nRole Overview\nWe are seeking a highly skilled ServiceNow ITOM Architect with 9+ years of overall experience and strong expertise in ServiceNow IT Operations Management (ITOM) suite. The ideal candidate will be responsible for designing, architecting, and implementing scalable ITOM solutions, including Discovery, Event Management, and Service Mapping, aligned with business and IT objectives.\nKey Responsibilities\nLead the architecture, design, and implementation of ServiceNow ITOM solutions.\nDrive end-to-end delivery of ITOM modules including: Discovery\nService Mapping\nEvent Management\n\nDefine and implement CMDB strategy, governance, and data model improvements.\nDesign integration solutions with external monitoring tools (e.g., SolarWinds, Dynatrace, Splunk, AppDynamics).\nArchitect event correlation, alert management, and automation workflows.\nProvide expertise in service mapping strategies (top-down & bottom-up approaches).\nEstablish best practices for data accuracy, reconciliation, and CI lifecycle management.\nCollaborate with stakeholders to understand requirements and translate them into technical solutions.\nLead technical workshops, client discussions, and architecture reviews.\nMentor developers and guide the team on ServiceNow best practices.\nEnsure adherence to ServiceNow platform governance, security, and performance standards.\nRequired Skills & Experience\n9+ years of IT experience, with 5+ years in ServiceNow ITOM.\nStrong hands-on expertise in: ServiceNow Discovery\nService Mapping\nEvent Management\n\nDeep understanding of: CMDB architecture & data modeling\nIdentification & reconciliation rules\n\nExperience with MID Server setup and management.\nExposure to cloud environments (AWS/Azure/GCP) and hybrid infrastructure.\nStrong knowledge of ITIL processes and IT Operations workflows.\nExperience in integration using REST/SOAP APIs, Web Services.\nHands-on scripting experience in JavaScript, Glide APIs.\nPreferred Qualifications\nServiceNow Certifications: CSA (Certified System Administrator)\nCIS-ITOM\n ServiceNow Certified Implementation Specialist (ITOM modules)\n\nExperience with AIOps / Predictive Intelligence / Event Intelligence.\nStrong understanding of DevOps and monitoring tools integration.\nExperience in large-scale enterprise implementations.\nKey Competencies\nStrong solutioning and architectural mindset\nExcellent stakeholder management and communication skills\nAbility to work in fast-paced, client-facing environments\nStrong problem-solving and analytical skills","description_format":"text","description_chars":2726,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-17T04:30:43Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.317,"p_room":0.28,"age_days":232,"expected_fill_days":42,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/coforge-consultant-servicenow","json_url":"https://alion.io/job/coforge-consultant-servicenow.json","meta":{"generated_at":"2026-10-18T06:48:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10135,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":710119},"rest":"https://alion.io/mcp/rest/get_company?id=710119"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoforge-consultant-servicenow"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoforge-consultant-servicenow"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoforge-consultant-servicenow"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coforge-consultant-servicenow\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoforge-consultant-servicenow"}]}