{"id":2774736,"url":"https://alion.io/job/coforge-junior-associate-workplace-services","title":"Junior Associate-Workplace Services","company":{"id":710119,"name":"Coforge","domain":"coforge.com","url":"https://alion.io/company/coforge-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zwayam","truth_index":{"grade":"B","score":81,"open_postings":31,"ghost_share":0,"stale_share":0.774,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":71000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2247},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-14T19:05:23Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T20:53:35Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Job Title: Deskside Technician Company Name: Coforge Ltd.\nJob Description: \nCoforge Ltd. is seeking a dedicated and proactive Deskside Technician to join our dynamic IT support team. As a Deskside Technician, you will play a crucial role in ensuring that our employees have reliable access to the technology and support they need to excel in their roles. Your primary responsibilities will include troubleshooting hardware and software issues, providing end-user support, and maintaining IT equipment. You will work collaboratively with IT teams and other departments to enhance service delivery and improve user experience.\nKey Responsibilities: \n- Provide on-site technical support for computing devices and related peripherals.\n- Collaborate with cross-functional teams to identify and resolve IT issues quickly and efficiently.\n- Take ownership of support requests and follow through until resolution, ensuring a seamless experience for users.\n- Install, configure, and maintain desktop and laptop hardware, software, and other IT equipment.\n- Document support processes and maintain accurate records of service requests.\n- Assist in the implementation of new technology solutions and provide training to end-users.\n- Ensure adherence to IT policies, security protocols, and best practices.\nSkills and Tools Required: \n- Proficient in troubleshooting Windows and MacOS operating systems.\n- Strong understanding of common software applications and productivity tools.\n- Familiarity with hardware components, networking concepts, and remote support tools.\n- Excellent communication skills, with a focus on user experience and customer support.\n- Ability to work independently as well as part of a collaborative team.\n- Strong problem-solving skills and attention to detail.\n- Experience with ticketing systems for tracking and managing support requests.\n- Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.\nAt Coforge Ltd., we value collaboration and ownership. We believe that our success is driven by our dedicated team members taking initiative and working together to deliver exceptional service. If you are passionate about technology and committed to helping others, we invite you to apply for this exciting opportunity.","description_format":"text","description_chars":2269,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-17T07:59:11Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 322 · green card filings: 18","filings_12m":322,"filings_prev_12m":356,"green_card_filings_12m":18,"median_offered_wage_usd":108294,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.664,"p_room":0.75,"age_days":33,"expected_fill_days":42,"reasons":["conf:0","win:late","comp:junior"],"computed_at":"2026-10-17T21:40:11Z"},"pay":null,"html_url":"https://alion.io/job/coforge-junior-associate-workplace-services","json_url":"https://alion.io/job/coforge-junior-associate-workplace-services.json","meta":{"generated_at":"2026-10-17T21:40:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6375,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":710119},"rest":"https://alion.io/mcp/rest/get_company?id=710119"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoforge-junior-associate-workplace-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoforge-junior-associate-workplace-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoforge-junior-associate-workplace-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coforge-junior-associate-workplace-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoforge-junior-associate-workplace-services"}]}