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implement preventivemeasures to avoid recurrence.\n· System Monitoring & HealthChecks: Proactivelymanage production services by tracking availability, latency, throughput, userjourneys, and infrastructure health metrics using enterprise monitoring tools.\n· Automation & SRE Mindset: Drive continuous improvement byautomating routine operational tasks, removing toil, optimizing performancetuning, and implementing scripting/tools to increase efficiency.\n· Release & Deployment Support:Support application deployments,release activities, configuration updates, and post-deployment validationacross various environments.\n· Compliance & Governance: Ensure complete alignment withbanking security policies, audit regulations, Business Continuity Planning(BCP), and Disaster Recovery (DR) requirements.\n· Documentation: Maintain and update technicaldocumentation, standard operating procedures (SOPs), operational runbooks, andknowledge-base articles.\n\nExperience\nMinimum 5+ years of professional IT experience, focusing heavily on application production support, operations, or Site Reliability Engineering (SRE) within banking/financial domains.\nTechnical Stack\n• Strong proficiency in Unix/Linux operating systems and shell scripting.\n • Solid database experience with SQL (Oracle, MySQL, or MariaDB).\n • Familiarity with middleware, enterprise messaging (e.g., MQ), and API integrations.\nCloud & DevOps\nExposure to containerization and orchestration platforms (e.g., Docker, Kubernetes, OpenShift) and CI/CD deployment pipelines.\nFrameworks & Process\nSound understanding of ITIL processes (Incident, Problem, and Change Management).\nSoft Skills & Working Style\n• Excellent analytical, troubleshooting, and problem-solving skills under high-pressure environments.\n • Strong communication skills for stakeholder management.\n • Flexibility to work in rotational shifts, weekend support, or on-call standby schedules.\nSkills\nProblem and Incident Management, Process Frameworks, 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