{"id":1008348,"url":"https://alion.io/job/cogeco-account-manager","title":"Account Manager","company":{"id":58095,"name":"Cogeco","domain":"cogeco.com","url":"https://alion.io/company/cogeco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miramar, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1566},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-17T18:57:37Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T11:29:13Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":51},"description":"Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.\nTime Type:\nRegularJob Description :\nAbout Our Company\nBreezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences.\nAs the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Miramar, Florida, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).\nWhy Work At Breezeline?\nAs one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.\nInternal Values - How we act\nWe’re proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality.\nAnd here is how we do it.\n\nFun: We laugh a lot. It makes every day brighter, and if you don’t love what you do, you’re not doing it right.\nJob flexibility: We think everything you do matters - at work and home.\nDiscounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.\nTotal Rewards: Let’s be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We’ve got you and your family covered with one of the best packages in the business.\nCareer evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!\nCutting-edge technology: D o you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry.\n About The Job\nThe Select Communities Account Manager is responsible for serving as the lead point of contact for property management (and boards) of newly acquired bulk communities. Will also be responsible for managing the customer-experience throughout the life of any/all existing Bulk properties that are part of an assigned profile as well as for developing strong relationships with property management that is conducive to the timely launch of Breezeline services and ongoing sale and retention of Breezeline products and services.\nThis is a hybrid position is open to any candidate within the Breezeline Florida footprint:\nJob Responsibilities:\nResponsible for launching new Breezeline Select Communities into the market place, while working with the Select Communities Sales, Construction and Operations teams to ensure a smooth rollout and transition.\n\nDemonstrates expert knowledge of Breezeline products.\n\nDisplays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for video, high-speed internet and phone services applicable to assigned Select Communities.\n\nDelivers first-in-class customer and employee experience.\n\nLeads the execution of strategies and tactics to improve the customer experience in their respective community profile.\n\nWorks cross-departmentally to launch new services in both acquisition/renewal properties\n\nWorks with Customer Operations Manager to build-out community engagement plan(s) and event(s) to drive improvements in net-promoter system (NPS).\n\nLeverages NPS to aggregate customer feedback. \n\nRequirements:\nCommunication- Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well.\n\nPlanning, Prioritizing, and Goal Setting- Able to prepare for emerging customer needs; manages multiple projects; determine project urgency; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks to achieve maximum efficiency.\n\nPerseverance- Able to finish a task, regardless of resistance or setbacks; pursues everything with energy, drive and a desire to complete task; utilizing a variety of ways to get things done.\n\nInfluence and Persuasion- Able to convince others in both positive or negative circumstances; uses tact when expressing ideas or opinions; presents ideas effectively to persons at all senior levels; adapts presentations to suit the audience; responds to objections successfully.\n\nCustomer Focus- Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; priorities customer needs; makes customer and their needs a primary focus of action.\n\nExcellent organizational and communication skills.\n\nEnjoys working on a variety of projects, and can solve complex problems and meet deadlines.\n\nConsistent exercise of independent judgement and discretion in matters of significance.\n\nRegular, consistent, and punctual attendance. \n\nEducation and/or Experience\nBachelor’s degree (or higher) in marketing, business or related areas of study and/or 3-5 years related experience is strongly preferred.\n\nComputer Skills\n\nAbility to use personal computer and software applications including Microsoft Office (Word, Excel, and PowerPoint)\n\nCertificates, Licenses, Registrations\n\nValid driver's license, satisfactory driving record within Company required standards and auto insurance. \n\nAvailable Benefits:\nCompetitive salary\n\nMedical coverage (including prescription and vision plans)\n\nDental coverage\n\nLife Insurance (1x salary at no cost to employee)\n\nLong and short-term disability insurance (no cost to employee)\n\nVoluntary employee, spousal, and child life insurance\n\nCompany recognized Holidays with additional Floating Holidays\n\nPaid Time Off (PTO) programs\n\nComprehensive Flex Work Policy\n\n401(k) plan eligibility (company match 50% up to 5% of eligible contributions)\n\nParticipation in the Employee Bonus Plan\n\nParticipation in the Cogeco Stock Purchase Plan\n\nComplimentary and discounted broadband services (for those in our service area)\n\nTuition Reimbursement\n\nHeadspace Membership\n\nOpportunities for LinkedIn Learning subscriptions for select colleagues\n\nLI#-Hybrid\nLI#-AR1\nLocation :\nMiramar, FLCompany :\nBreezeline\nAt Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.\nBy creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.\nIf you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ","description_format":"text","description_chars":8084,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Service Providers","Broadband","Radio"],"lifecycle":[{"event":"open","at":"2026-09-17T18:57:37Z"},{"event":"close","at":"2026-10-27T14:47:15Z"},{"event":"reopen","at":"2026-11-06T19:35:28Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.755,"p_room":0.55,"age_days":51,"expected_fill_days":39,"reasons":["conf:5","velocity","win:tail"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/cogeco-account-manager","json_url":"https://alion.io/job/cogeco-account-manager.json","meta":{"generated_at":"2026-11-08T20:20:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42451,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58095},"rest":"https://alion.io/mcp/rest/get_company?id=58095"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcogeco-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcogeco-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcogeco-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cogeco-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcogeco-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1008348}},{"tool":"search_jobs","arguments":{"company":"cogeco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1008348},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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