{"id":1228919,"url":"https://alion.io/job/cogent-analytics-operations-manager-hvac-2","title":"Operations Manager - HVAC","company":{"id":452171,"name":"Cogent Analytics","domain":"cogentanalytics.com","url":"https://alion.io/company/cogent-analytics","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saginaw, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T13:12:43Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-01T15:36:26Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Position Overview:\nAs the Operations Manager, you’ll oversee our HVAC installation and service departments, managing day-to-day operations, inventory control and ordering, providing leadership to all crews, and ensuring each job is completed on time, within budget, and with top-tier craftsmanship. You’ll work closely with our leadership team and clients to deliver exceptional service!\nKey Responsibilities\nSchedule and manage installation jobs from start to finish in HouseCall Pro with at least a one week lead time.\n\nmonitor Service Calls through HouseCall Pro\n\nLead and coach HVAC install technicians, apprentices, and service technicians. Complete annual review of technician performance\n\nEnsure that employees have proper tools for the job and that they are properly maintained.\n\nWork with Lead Installers to help advise them on installation jobs & ensuring jobs are going according to plan and expectations\n\nPerform job site walk-throughs and inspections to ensure quality and safety\n\nEnsure fleet trucks are properly stocked at all times, all required materials for jobs are available in warehouse or has been ordered to start job, and job timelines and job details are reviewed with lead technician.\n\nManage all callbacks with customers and office staff to ensure problem resolution is completed within 1-2 business days.\n\nCommunicate clearly with customers, office staff, and suppliers.\n\nComplete daily meetings with crews to ensure job locations, expectations, and job tasks\n\nTroubleshoot installation issues and provide onsite support when needed\n\nAssist with hiring, training, and onboarding new install and service staff\n\nTrack job costs, material usage, and labor efficiency\n\nDaily inspection of trucks to ensure proper organization of tools and materials\n\nDaily walk-through of inventory and match against scheduled installation and service jobs to create orders twice a week\n\nCreate and monitor Standard Operating Procedures for technicians to follow on all jobs including the use of HouseCall Pro\n\nConduct monthly safety meetings\n\nGenerate reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.\n\nMonitors preventive maintenance of vehicles to ensure proper operation\n\nOversees facility and equipment maintenance, ensuring that assets are protected and controlled\n\nQualifications\n5-10+ years of hands-on HVAC install experience\n\nPrevious leadership/supervisory experience in the trades\n\nStrong knowledge of mechanical code, ductwork, and various system types (furnaces, A/C, boilers, mini splits, etc.)\n\nExcellent communication and time management skills\n\nAbility to work with computer systems and HouseCall Pro\n\nAbility to handle fast-paced schedules and prioritize field needs\n\nValid driver’s license with a clean driving record\n\nWillingness to be hands-on and jump in when needed\n\nHigh integrity, accountability, and attention to detail","description_format":"text","description_chars":2941,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-25T14:20:09Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":32,"reasons":["conf:6","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/cogent-analytics-operations-manager-hvac-2","json_url":"https://alion.io/job/cogent-analytics-operations-manager-hvac-2.json","meta":{"generated_at":"2026-10-01T18:28:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":822,"day_limit":5000,"remaining_today":4178,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}