{"id":3494645,"url":"https://alion.io/job/cognizant-agile-project-manager","title":"Agile Project Manager","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":87,"open_postings":181,"ghost_share":0.011,"stale_share":0.47,"repost_share":0.072,"time_to_fill_p50_days":22,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90000,"max":110000,"currency":"CAD","period":"year","gross":null,"usd_annual":78375},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"Service Desk","optional":true}],"status":"live","first_seen_at":"2026-10-29T18:02:10Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-06T09:42:00Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About the group:\nCognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.\nRole: Agile Project Manager\nLocation: Toronto, ON\nMandatory skills: Project Management, Agile Scrum, Digital Transformation & Infra Modernization, Executive Stakeholder Management & Advisory, Transformation Governance & Risk Management\nKey accountabilities\nDevelops and maintains the integrated delivery plan, milestones, work breakdown structure, dependencies, resource requirements, critical path, and governance cadence across the Digital Support Program workstreams.\nLeads project initiation and planning; confirms objectives, scope boundaries, assumptions, deliverables, decision rights, acceptance criteria, delivery approach, and escalation paths.\nEstablishes and manages core project controls including schedule, scope, budget/financial tracking, resource planning, RAID management, change control, stakeholder management, quality, and project documentation.\nApplies Agile/Scrum practices where appropriate, working with Product Owners and delivery teams to establish product backlogs, sprint/release plans, priorities, dependencies, Definition of Ready/Done, and acceptance criteria.\nFacilitates or supports Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews/demos, and retrospectives, ensuring impediments and cross-team dependencies are actively managed.\nTracks sprint and release execution against committed outcomes, using delivery metrics such as velocity, burn-down/burn-up, backlog health, and milestone completion to identify delivery risks early.\nCoordinates resolver groups, ServiceNow platform teams, endpoint engineering, security, risk, change management, helpdesk operations, Product Owners, Scrum/delivery teams, and technical delivery partners.\nMonitors delivery performance and provides transparent reporting on schedule, scope, financials, progress, risks, issues, dependencies, decisions, and required stakeholder actions.\nMaintains the RAID log, decision log, action tracker, project schedule, financial/resource forecast, and other project management artifacts required for effective governance and auditability.\nMaintains disciplined change control and traceability from approved use cases and backlog items through design, build, testing, release approval, benefits tracking, and operational handoff.\nManages scope and change requests by assessing schedule, cost, resource, dependency, and delivery impacts before facilitating appropriate governance decisions.\nAnticipates constraints related to environments, access, integration capacity, security review, process ownership, and workforce readiness, and drives timely resolution.\nCoordinates release planning across Agile delivery increments and broader program milestones, ensuring sprint-level execution remains aligned to the integrated project plan.\nPlans wave-based release, adoption, hypercare, knowledge transfer, operational readiness, and stabilization activities while protecting business-as-usual service.\nLeads project governance forums and ensures decisions, risks, escalations, actions, and dependencies are clearly documented, owned, and followed through to closure.\nBuilds effective relationships across diverse stakeholders and constructively resolves competing priorities.\nQualifications\nTypically, 7+ years of relevant experience in technology project delivery, including enterprise infrastructure, IT service management, digital support, or automation initiatives.\nDemonstrated experience leading complex, multi-team delivery with significant operational, security, technology-platform, and organizational dependencies.\nStrong understanding and practical application of PMI/PMP project management disciplines across initiation, planning, execution, monitoring and controlling, and closure.\nStrong knowledge of project planning, scheduling, governance, RAID management, financial management, resource management, change control, stakeholder management, and executive reporting.\nDemonstrated experience managing Agile/Scrum delivery, including backlog management, sprint planning, dependency management, Agile ceremonies, release planning, and delivery metrics.\nExperience operating in hybrid delivery environments where Agile technology teams must deliver against broader program milestones, governance requirements, and enterprise release processes.\nWorking knowledge of ServiceNow, endpoint management or digital employee experience platforms, ITIL practices, and Agile delivery methods.\nStrong facilitation, judgment, organization, and communication skills, with the ability to turn ambiguity into clear decisions, plans, and accountable actions.\nDesirable experience and education\nPost-secondary degree in business, technology, engineering, or a related field, or an equivalent combination of education and experience.\nPMP or PRINCE2 certification preferred; Scrum Master/PSM/CSM, SAFe, or comparable Agile certification is an asset.\nITIL certification or demonstrated practical experience working within ITIL-based service management environments.\nExperience leading projects in a helpdesk, service desk, digital workplace, and/or contact-center environment.\nExperience in a regulated financial-services environment.\nFamiliarity with SysTrack, ServiceNow Knowledge Management, endpoint automation, RPA, Virtual Agent technologies, conversational AI, and Generative AI platforms.\nCompensation: We are offering between $90,000 - $110,000. Applications will be accepted until Nov 6 , 2026.Cognizant will only consider applicants for this position who are legally authorized to work in US without requiring employer sponsorship, now or at any time in the future.\nDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. 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