{"id":2163418,"url":"https://alion.io/job/cognizant-bilingual-sales-agent-4","title":"Bilingual Sales Agent","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":87,"open_postings":181,"ghost_share":0.011,"stale_share":0.47,"repost_share":0.072,"time_to_fill_p50_days":22,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest-Assured","optional":false}],"status":"live","first_seen_at":"2026-08-28T09:13:12Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-06T05:18:16Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"About the role\nAs a Sales Agent, you will make an impact by creating the best possible customer experience over the phone, supporting customers across all levels of technical skill, and actively driving the growth and optimization of client accounts within the Digital Ads product space. You will be a valued member of the Sales team and work collaboratively with customers, teammates, and internal stakeholders in a dynamic, fast-paced operation.\nIn this role, you will\nManage a portfolio of accounts using prioritization and segmentation tools to focus outreach on the most valuable customers, while being mindful of regional needs and time zones.\nDeliver professional customer support by actively listening, identifying underlying business needs, and guiding customers toward recommended solutions and product adoption.\nImplement an effective product sequencing strategy, pitching products and solutions in the most impactful order tailored to each customer's specific needs.\nFollow up on and analyze pitched tasks to review success rates, proactively contacting customers to reinforce adoption or recover accounts where expected outcomes did not occur.\nPlan and organize your daily calendar to align with sales objectives, adhere to processes and workflows for regulatory compliance, and accurately document every customer interaction.\nWork model\nWe believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.\nThe working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.\nWhat you need to have to be considered\n1 to 3 years of experience in customer service, phone support, and/or sales environments.\nExcellent written and verbal communication skills, with the ability to translate complex ideas into user-friendly instructions and persuasive narratives.\nProven ability to manage customer skepticism through effective objection handling and negotiation to drive product adoption and close sales.\nStrong time management and prioritization skills to maximize focus on the most valuable accounts and activities.\nHigh level of proactivity, independence, and autonomy to manage an account portfolio and follow up without constant supervision.\nThese will help you stand out\nIntermediate level of English (written and reading comprehension).\nAbility to grasp business objectives and translate technical solutions into clear value propositions.\nFoundational knowledge or the ability to quickly analyze marketing objectives to align product recommendations strategically.\nGreat interpersonal skills and the ability to build strong rapport and trust with customers quickly.\nHigh adaptability to shifting priorities and the ability to solve undocumented issues using critical thinking and analytical skills.\nWe're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.\nCognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.","description_format":"text","description_chars":4159,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Intermediate (B1)","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Science & Engineering","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-09T08:40:53Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.395,"p_room":0.28,"age_days":69,"expected_fill_days":22,"reasons":["conf:0","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/cognizant-bilingual-sales-agent-4","json_url":"https://alion.io/job/cognizant-bilingual-sales-agent-4.json","meta":{"generated_at":"2026-11-06T07:07:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12539,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-bilingual-sales-agent-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-bilingual-sales-agent-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-bilingual-sales-agent-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-bilingual-sales-agent-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-bilingual-sales-agent-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2163418}},{"tool":"search_jobs","arguments":{"company":"cognizant.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2163418},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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