{"id":3399632,"url":"https://alion.io/job/cognizant-content-moderator-team-leader-with-additional-language","title":"Content Moderator Team Leader with additional language","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":87,"open_postings":181,"ghost_share":0.011,"stale_share":0.47,"repost_share":0.072,"time_to_fill_p50_days":22,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":29},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":true},{"name":"Google Drive","optional":true}],"status":"live","first_seen_at":"2026-10-28T06:50:15Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-06T09:42:00Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Team Leader\nShift: 24/7\nWORK FROM THE OFFICE*\nAt Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital.\nIn Poland, our offices are located in Gdańsk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!\nInterested in social media regulation, online free speech, internal controls, support for vulnerable sections of society, or maybe even EU policy making? Want to work for a global company as a Content Moderation Team Lead for the world's best-loved video-sharing website? You do? Well then, apply now, and you could be responsible for assisting the Manager in meeting site metrics and goals, and supervise a team of up to 20 moderators.\nYou have the opportunity to provide dynamic service and support for our clients within the cutting-edge world of technology. Dedicated to quality, you will use your problem-solving skills to deliver value to our clients continuously.\nYour profile:\nProficiency in the English language on at least C1 level,\n\nProficiency in an additional EU language is considered an asset for this role,\n\nFlexibility to work shifts including evenings, nights, and weekends,\n\nKnowledge of Content Moderation workflows would be a plus,\n\nSupervisory experience and experience managing projects to establish SLAs,\n\nProficiency in Google products, including Gmail, Calendar, Google Drive\n\nExcellent communication (verbal and written) and interpersonal skills,\n\nAnalytical with strong problem-solving and troubleshooting skills,\n\nAbility to exercise mature judgement and structured decision-making,\n\nExcellent organizational and time management skills,\n\nStrong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,\n\nHaving a neutral mindset to alternative video content that needs classification.\n\nAccountabilities:\nLeading a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical, and technical capabilities,\n\nProvide mentorship, guidance, and career development to your team,\n\nMonitor queues for variations and adjust as necessary to meet SLAs,\n\nImplement escalation channels in accordance with mutually agreed-upon procedures,\n\nInfluence team strategy through effective communication,\n\nManage multiple workflows and teams,\n\nPlan work schedule based on 24/7 strategy,\n\nWork in close cooperation with other TLs, QAs, Trainers and SDMs.\n\nBenefits:\nExtensive benefits package: Multisport Card, private medical healthcare including dental care, life insurance, cafeteria benefits,\n\nOffice perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,\n\nOpen-minded and multinational environment,\n\nOpportunity to be part of a global organization focused on development,\n\nProfessional development and a clear career path,\n\nTraining & development opportunities, including language courses.\n\nFor more information about us, visit Cognizant Poland.\nStay up to date with our recent events - follow us on LinkedIn or Facebook.\nIf you are looking for another opportunity and are interested in the company, do not hesitate to apply online!\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.\nDue to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client-mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled, Cognizant will be entitled to cancel this offer and not enter into an employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client, being the data controller responsible for this specific verification process, will contact you separately to provide you with more detailed information in this regard.","description_format":"text","description_chars":4375,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Cafeteria","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-28T13:53:48Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.885,"p_room":0.9,"age_days":8,"expected_fill_days":22,"reasons":["conf:0","velocity","win:mid","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/cognizant-content-moderator-team-leader-with-additional-language","json_url":"https://alion.io/job/cognizant-content-moderator-team-leader-with-additional-language.json","meta":{"generated_at":"2026-11-06T10:23:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18716,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-content-moderator-team-leader-with-additional-language"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-content-moderator-team-leader-with-additional-language"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-content-moderator-team-leader-with-additional-language"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-content-moderator-team-leader-with-additional-language\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-content-moderator-team-leader-with-additional-language"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3399632}},{"tool":"search_jobs","arguments":{"company":"cognizant.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3399632},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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