{"id":3551235,"url":"https://alion.io/job/cognizant-delivery-manager-4","title":"Delivery Manager","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":86,"open_postings":160,"ghost_share":0,"stale_share":0.538,"repost_share":0.019,"time_to_fill_p50_days":22,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":94000,"max_usd":183000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1090},"experience_years_min":10,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-30T16:57:33Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T04:36:40Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Delivery Manager\nLocation :- Atlanta GA\n*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*\nJob Summary\nSenior Project Manager role in a global organization responsible for managing complex technology and business initiatives using project management portfolio management and delivery management expertise. The role focuses on hybrid work model with day shifts ensuring consistent delivery of high impact solutions that enhance operational efficiency stakeholder satisfaction and long term portfolio value.\nResponsibilities\nService Delivery & Operations Management\n10+ years of experience in managing multi-geo and multi-tower large technology teams\nLead and manage end-to-end IT service delivery across Cloud and Infrastructure environments.\nEnsure adherence to SLA KPI and contractual commitments for service performance.\nOversee daily operations including incident resolution service requests and operational stability.\nEstablish governance frameworks for operational reporting service reviews and continuous monitoring.\nCloud & Infrastructure Management\nManage cloud operations ensuring availability scalability and performance optimization.\nOversee administration and support of infrastructure components (Cloud Network Database Storage & Backup Compute)\nEnsure infrastructure resilience capacity planning and disaster recovery readiness.\nStakeholder Management\nAct as the primary point of contact for clients and internal stakeholders.\nConduct periodic service reviews executive reporting and performance discussions.\nBuild strong relationships and ensure alignment with business objectives.\nEffectively manage escalations and ensure timely resolution.\nContinuous Improvement & Automation\nIdentify opportunities for service improvement cost reduction and operational efficiency.\nDrive initiatives in Process enhancement Automation implementation Productivity improvement\nPromote a culture of continuous improvement within the team.\nTeam Leadership & Governance\nLead and manage cross-functional technical teams.\nEnsure skill development resource planning and performance management.\nDefine clear roles responsibilities and accountability within the team.\nFoster collaboration knowledge sharing and high-performance culture.\nRequired Experience\nMinimum 10+ years of 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