{"id":3068592,"url":"https://alion.io/job/cognizant-devsecops-engineer-2","title":"DevSecOps Engineer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":88,"open_postings":131,"ghost_share":0,"stale_share":0.656,"repost_share":0.008,"time_to_fill_p50_days":20,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Security","role_family":"Security","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"GitLab","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Rest API","optional":false},{"name":"AIOps","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-22T01:54:03Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T19:05:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Role Overview\nWe are seeking an experienced, hands-on Jira Service Management (JSM) engineer to implement and modernize an IT Service Management platform on JSM, including migration from the existing on-premises JSM Data Center environment.\nThis is not a like-for-like migration or a generic DevOps infrastructure role. The focus is on JSM engineering, ITSM workflow automation, and integrations with Jira, Confluence, GitLab and other enterprise platforms to connect service operations with software delivery.\nKey Responsibilities\nAssess the existing JSM environment and design a simplified, modern target-state ITSM solution on JSM.\n\nConfigure JSM service projects, portals, request forms, workflows, queues, SLAs, permissions, approvals and notifications.\n\nImplement and improve incident, service request, problem, change and knowledge-management workflows.\n\nDevelop automation for ticket routing, approvals, escalation, incident handling and service fulfilment.\n\nDesign, build and troubleshoot integrations using REST APIs, webhooks, scripting and supported connectors.\n\nIntegrate JSM with Jira, Confluence and GitLab/DevOps tools, using approved interfaces, to improve traceability across incidents, changes, releases and engineering work.\n\nPlan and support migration of agreed configurations and data from JSM Data Center, including mapping, testing, validation and cutover.\n\nSupport user acceptance testing, technical documentation, operational handover and post-go-live stabilization.\n\nRequired Experience and Skills\nProven hands-on delivery of at least one Jira Service Management implementation; experience using Jira only for issue tracking is insufficient.\n\nStrong JSM configuration skills covering workflows, request types, forms, automation rules, SLAs, permissions and service portals.\n\nPractical understanding of ITSM processes, particularly incident, service request, problem and change management.\n\nExperience building automation and system integrations using REST APIs, webhooks and scripting.\n\nExperience integrating JSM or comparable enterprise workflow platforms with other systems.\n\nWorking knowledge of GitLab or similar DevOps tools, CI/CD concepts, and release/change-management integration.\n\nExperience with Atlassian Jira and Confluence; able to work across IT operations and software engineering teams.\n\nAble to own a technical workstream independently, troubleshoot issues and communicate with stakeholders.\n\nPreferred Experience\nJira/JSM Server or Data Center-to-cloud migration, including configuration and data migration.\n\nJSM Assets/CMDB, service catalogue design and knowledge-management integration.\n\nAutomation linking GitLab pipelines or deployments to ITSM change and incident processes.\n\nITIL certification or experience in a highly governed enterprise/public-sector environment.\n\nAIOps or AI-enabled ITSM, such as incident summarization, ticket classification, knowledge recommendations or intelligent routing.","description_format":"text","description_chars":2951,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["DevSecOps","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-22T08:42:40Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/cognizant-devsecops-engineer-2","json_url":"https://alion.io/job/cognizant-devsecops-engineer-2.json","meta":{"generated_at":"2026-10-23T22:51:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5976,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-devsecops-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-devsecops-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-devsecops-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-devsecops-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-devsecops-engineer-2"}]}