{"id":2163595,"url":"https://alion.io/job/cognizant-executive-support-engineer","title":"Executive Support Engineer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"B","score":78,"open_postings":92,"ghost_share":0,"stale_share":0.891,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":16500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":549},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Incident Management","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-05-28T14:00:01Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T04:35:13Z","board_verified":true,"closed_at":null,"days_open":137,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":137},"description":"Executive Support Engineer Bengaluru, India | Onsite | Full-time | 3-6 Years Experience\nAbout the Role\nWe are a leading global financial institution seeking an elite technical support professional to join our Executive Support team in Bengaluru. This is not a conventional IT role - it is a high-visibility, relationship-driven position where precision, discretion, and white-glove service are the standard.\nAs an Executive Support Engineer, you will serve as the primary point of contact for senior executives and their support staff - onsite, in real time, with an expectation of first-visit resolution. Every interaction reflects the standard of excellence our organization is known for.\nWhat You Will Do\nDeliver white-glove, first-level technical support to senior executives and eligible employees across applications, software, and hardware\nProvide hands-on support for onsite and offsite events and meetings - from requirements gathering through to seamless execution\nTravel within India and internationally to support executive meetings and high-priority engagements\nDiagnose, troubleshoot, and resolve issues across a broad range of devices and platforms with urgency and precision\nEducate end users on hardware, software, and access request processes in a consultative, approachable manner\nMonitor client satisfaction, escalate wide-impact issues proactively, and ensure continuity through proper incident management\nUphold compliance with organizational frameworks, disaster recovery, and business continuity standards\nIdentify process improvement opportunities and contribute feedback that elevates team performance\nWhat You Bring\n3-6 years of hands-on experience in technical or executive support environments\nCompTIA A+ certification (or equivalent demonstrated proficiency)\nOutstanding communication skills - written, verbal, and interpersonal\nDeep familiarity with Microsoft 365 suite: Outlook, Word, Excel, OneNote, PowerPoint\nExperience with ServiceNow or a comparable enterprise ticketing platform\nA service-first mindset with the ability to remain composed under pressure\nFlexibility to work variable schedules and participate in an on-call rotation\nTechnical Proficiency Required\nWindows 10/11 · macOS · MS Teams · Webex · Active Directory · Azure · Citrix / Remote Access · SCCM · VOIP & Telephony · iPhone / iPad · Android · BYOD · Wi-Fi & Networking · Edge / Chrome / Safari / Firefox","description_format":"text","description_chars":2408,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Science & Engineering","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-09T08:40:53Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.208,"p_room":0.28,"age_days":137,"expected_fill_days":22,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cognizant-executive-support-engineer","json_url":"https://alion.io/job/cognizant-executive-support-engineer.json","meta":{"generated_at":"2026-10-13T07:02:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10324,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-executive-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-executive-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-executive-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-executive-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-executive-support-engineer"}]}