IoT Project Manager

Overview:

• Lead and manage multiple customer-facing projects and programs for Japanese clients.
• Act as a bilingual bridge between Japanese customers and global delivery teams.
• Drive both short-term execution goals and long-term strategic program objectives.
• Ensure successful delivery through strong customer collaboration, stakeholder management, and delivery governance.
• Build trusted relationships with customers while driving customer satisfaction, operational excellence, and business growth.

Roles and Responsibilities:

• Manage multiple concurrent projects and programs from initiation to closure.
• Serve as the primary point of contact for Japanese customers and internal stakeholders.
• Lead customer meetings, project reviews, governance calls, steering committee meetings, and executive reporting.
• Drive project planning, execution, monitoring, and successful delivery within scope, schedule, budget, and quality targets.
• Negotiate project priorities, timelines, scope changes, and resource requirements with customers and internal stakeholders.
• Ensure effective communication between Japanese-speaking and English-speaking stakeholders.
• Monitor project KPIs, milestones, utilization, and delivery effectiveness.
• Support account growth opportunities through proactive customer engagement and value-added proposals.
• Mentor project leads and team members to improve project delivery capabilities.
• Ensure compliance with organizational processes, quality standards, and governance requirements.
• Facilitate conflict resolution and decision-making among project stakeholders.

Note:

Travel domestically within Japan and internationally, as required, for customer meetings, workshops, project execution, governance reviews, and business needs.

Must-Have Skills and Requirements:

• 7-10 years of Project Management and/or Program Management experience.
• Proven experience managing multiple parallel projects simultaneously.
• Strong customer collaboration and stakeholder management skills.
• Excellent communication, Negotiation, presentation, and interpersonal skills.
• Experience working directly with Japanese customers.
• Business-level Japanese and Native English communication skills.
• Experience managing onsite-offshore delivery models.
• Strong problem-solving, risk management, and decision-making skills.
• Ability to balance short-term execution requirements with long-term strategic objectives.
• JLPT N2 certification is mandatory.
• Willingness to travel domestically and internationally as business needs require.

Nice-to-Have Skills

• Experience in Manufacturing, Industrial Automation, Embedded Systems.
• Experience managing large-scale transformation or strategic programs.
• Understanding of engineering product lifecycle and product development processes.