{"id":3870034,"url":"https://alion.io/job/cognizant-it-support-engineer-mes","title":"IT Support Engineer (MES)","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":87,"open_postings":179,"ghost_share":0,"stale_share":0.486,"repost_share":0.056,"time_to_fill_p50_days":23,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cork, Ireland"],"countries":["IE"],"hiring_countries":["IE"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false},{"name":"Java","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-06T05:58:10Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T04:38:26Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"IT Support Engineer (Labs)\nOur IT department wishes to recruit a Software Engineer to join its IT Engineers (MES MTS Data Analytics Validation & Infrastructure) on a customer site in Cork.\nThe successful candidate will have solid software engineering fundamentals and experience in developing and supporting software solutions. The position will work within an established team that provides software support to production and business areas.\nResponsibilities:\nMaintain and enhance multiple software systems ensuring high availability data integrity and compliance with pharmaceutical regulations. Lead day to day activities of the team including managing system issues data issues and customer incidents and change requests. \nCollaborate with cross functional teams including scientists engineers and IT staff to understand requirements and deliver system improvements. \nCreate and maintain thorough documentation covering design security testing and change protocols as well as system procedures. \nEnsure the team consistently complies with company quality standards and practices when producing and maintaining system validation documentation. Monitor system performance and take proactive steps to prevent downtime or data discrepancies. \nProvide regular status updates and escalate major issues to relevant business areas and management. \nMaintain and optimize existing systems to enhance performance and reliability. \nSupport troubleshooting and root cause analysis for software related issues within manufacturing environments. \nManage ongoing compliance tasks such as periodic reviews audit trail reviews and access roster reviews.\nEncourage adoption of system functionality and new technologies to improve work processes. Support audits and inspections by supplying technical documentation and system insights. \nDegree in IT or a related field or equivalent practical experience. \n3 to 5 years of experience delivering and supporting IT software solutions. \nExperience developing testing and deploying software using Python SQL and Java. \nPharmaceutical industry experience along with knowledge of GMP computer system validation (CSV) and data integrity requirements. Demonstrated learning agility both technically and in understanding business processes and applications. \nStrong communication and interpersonal skills with the ability to work independently. \nAttention to detail and accuracy. Strong self management skills with the initiative to identify and drive improvements. \nEffective communicator able to build relationships across functions.","description_format":"text","description_chars":2559,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-11-06T13:59:02Z"}],"visa":[{"country":"IE","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Irish employment permits in 12 months: 99","filings_12m":99,"filings_prev_12m":100,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Employment permits","cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["Department of Enterprise, Trade and Employment: employment permits issued to companies"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/cognizant-it-support-engineer-mes","json_url":"https://alion.io/job/cognizant-it-support-engineer-mes.json","meta":{"generated_at":"2026-11-08T06:56:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15077,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-it-support-engineer-mes"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-it-support-engineer-mes"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-it-support-engineer-mes"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-it-support-engineer-mes\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-it-support-engineer-mes"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3870034}},{"tool":"search_jobs","arguments":{"company":"cognizant.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3870034},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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