{"id":2471372,"url":"https://alion.io/job/cognizant-mdm-systems-engineer","title":"MDM Systems Engineer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"B","score":84,"open_postings":102,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Okta","optional":false},{"name":"OneDrive","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"VPN","optional":false},{"name":"Zscaler","optional":false}],"status":"live","first_seen_at":"2026-10-13T12:40:47Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-16T02:14:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Cognizant is seeking a Systems Engineer in Mountain View for a full-time opportunity. This role will work from the office 5 days a week.\nThe Systems Engineer will be the primary handler of Level 2 and Level 3 escalations, working closely with technology service owners to resolve complex issues, drive root cause analysis, and improve the reliability of our endpoint and infrastructure environment. This role requires engineering-level thinking - diagnosing, documenting, and systematically eliminating recurring problems while owning the employee experience across our core technology stack.\nResponsibilities:\nEndpoint & Device Management\nOwn macOS endpoint management - enrolment, configuration profiles, patch management, and policy enforcement via MDM (JAMF or equivalent)\nTroubleshoot and resolve advanced macOS issues; maintain endpoint compliance posture with the security team.\nIdentity & Access Management\nAdminister and troubleshoot Okta - SSO, MFA policies, application assignments, and lifecycle management.\nHandle escalated access issues; support and maintain Active Directory accounts, group policies, and Ous.\nNetwork & Connectivity\nTroubleshoot VPN connectivity via Global Protect and Zscaler ZPA/ZIA; apply networking fundamentals (DNS, DHCP, VLANs, firewall rules) to resolve connectivity issues.\nCollaborate with network and security teams on escalated cases requiring deeper infrastructure context.\nCollaboration & Productivity Tools\nServe as escalation point for Microsoft 365 - Exchange Online, Teams, SharePoint, OneDrive, and licensing.\nManage and troubleshoot Zoom Rooms, Zoom Phone, and video conferencing hardware.\nSecurity & Compliance\nApply endpoint security principles - EDR tooling, patch compliance, and security policy enforcement.\nSupport security-related incidents; follow and help maintain IT security standards and audit requirements.\nEscalation Handling & Collaboration\nBridge Level 1 service desk and technology service owners; manage complex cross-platform tickets end-to-end.\nDocument solutions, create runbooks, and contribute to the knowledge base to reduce repeat escalations.\nQualifications:\n· 5 plus years of Okta experience.\n· 7 to 9 years of experience with MDM tools.\n· 7 plus years of experience with Active Directory, M365 and Remote Desktop tools.\nThe salary range for this role is between $80,000 and $105,000 depending on the skills and qualifications of the candidate. Applications will be accepted till 10/22/2026.","description_format":"text","description_chars":2470,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-13T19:52:45Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":19,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":false},"html_url":"https://alion.io/job/cognizant-mdm-systems-engineer","json_url":"https://alion.io/job/cognizant-mdm-systems-engineer.json","meta":{"generated_at":"2026-10-16T05:51:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3246,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-mdm-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-mdm-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-mdm-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-mdm-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-mdm-systems-engineer"}]}