{"id":3367589,"url":"https://alion.io/job/cognizant-messaging-collaboration-l3-level-300-engineer","title":"Messaging & Collaboration L3 / Level 300 Engineer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":92,"open_postings":163,"ghost_share":0,"stale_share":0.528,"repost_share":0.006,"time_to_fill_p50_days":21,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Foster City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":128000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"PowerShell","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-27T15:22:11Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T01:05:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Messaging & Collaboration L3 / Level 300 Engineer\nFoster City CA / Remote options can be considered for right candidate\nRole Summary\nThe Messaging & Collaboration L3 Engineer will provide advanced technical support, administration, governance, and escalation management across Sedgwick's messaging platforms, email security services, migration tools, and collaboration technologies. The role serves as the highest technical escalation point for Messaging operations and supports enterprise messaging stability, security, compliance, and service continuity. ,\nMandatory Level 300 (L3) SME Skills\nCore Messaging Platforms\nExchange Online\nExchange Server On-Premises / Hybrid Exchange\nShared & Application Mailboxes\nMail Flow & Transport Management\nEmail Security & Compliance\nProofpoint Cloud\nProofpoint On-Prem\nClearswift (UK)\nEnterprise Vault\nEmail Retention, Journaling & eDiscovery\nMigration & Collaboration\nBitTitan Mail Migration\nBiscom\nMessaging-related SharePoint/OneDrive integrations\nCore Responsibilities\nAct as the L3 escalation point for Messaging & Collaboration incidents.\nAdminister Exchange Online, Exchange On-Prem, Proofpoint, Clearswift, Enterprise Vault, Biscom, and BitTitan.\nTroubleshoot complex mail flow, routing, connector, gateway, and hybrid Exchange issues.\nSupport onboarding/offboarding, mailbox provisioning, permissions, and shared mailbox administration.\nManage email security, anti-spam, anti-phishing, and secure mail gateway operations.\nSupport mailbox migrations, tenant-to-tenant transitions, and messaging modernization projects.\nSupport retention, legal hold, archive restore, journaling, and compliance activities.\nMaintain runbooks, SOPs/SOWs, knowledge articles, and transition documentation.\nProvide KT, reverse KT, and mentoring support for L1/L2 teams. ,\nRequired Technical Skills\nMandatory\nExchange Online\nExchange On-Prem / Hybrid Exchange\nProofpoint Cloud\nProofpoint On-Prem\nClearswift\nEnterprise Vault\nBitTitan MigrationWiz\nBiscom\nMicrosoft 365 Administration\nPowerShell\nServiceNow\nPreferred\nEntra ID / Azure AD\nSPF / DKIM / DMARC\nEmail Security & Compliance\nSharePoint/OneDrive integration support\nExperience\n5-8+ years supporting enterprise Messaging environments.\nStrong Exchange Online and Hybrid Exchange experience.\nExperience with Proofpoint, Clearswift, or similar email security platforms.\nExperience with Enterprise Vault administration.\nExperience handling mailbox migrations and L3 escalations.\nExperience supporting global Microsoft 365 environments. ,\nThe Salary for this position will be 99,000 and 116 000 yearly depending on experience and other qualifications of the successful candidate.\nThis position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.\nBenefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:\nMedical/Dental/Vision/Life Insurance\nPaid holidays plus Paid Time Off\n401(k) plan and contributions\nLong-term/Short-term Disability\nPaid Parental Leave\nEmployee Stock Purchase Plan\nDisclaimer: The compensation, and benefits information is accurate as of the date of this posting. 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