{"id":4162418,"url":"https://alion.io/job/cognizant-returnship-sme-learning-development","title":"Returnship - SME-Learning & Development","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":88,"open_postings":200,"ghost_share":0,"stale_share":0.455,"repost_share":0.06,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-11-12T02:06:27Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T12:34:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nServe as a subject matter expert in learning and development for a global organization designing and delivering training focused on benefits open enrollment HIPAA compliance and payer and provider processes. Partner with stakeholders to build effective hybrid learning experiences for night shift teams that improve compliance operational accuracy and service quality.\nResponsibilities\nDesign and deliver structured learning programs that strengthen understanding of benefits open enrollment processes for hybrid night shift teams in provider and payer environments.\nDevelop detailed learning materials that translate complex HIPAA compliance rules into clear and practical guidance tailored for operations and support staff.\nConduct engaging virtual and in person training sessions that focus on real world payer and provider scenarios to improve accuracy and consistency in daily tasks.\nAnalyze training feedback and performance metrics to refine course content so that programs continuously improve and remain aligned with business goals.\nCollaborate with operations managers and process experts to identify learning gaps related to benefits open enrollment workflows and create targeted training interventions.\nCreate scenario based assessments that measure learner proficiency in HIPAA requirements and benefits administration while reinforcing correct behaviors.\nMaintain and update learning assets so that all content reflects current regulatory expectations and internal policies in the healthcare payer and provider space.\nCoordinate with quality and compliance teams to ensure that training for night shift staff reduces errors and supports audit readiness across processes.\nUse learning management systems to schedule sessions enroll participants track completion and generate reports for stakeholders in a timely manner.\nProvide one on one coaching and small group refreshers for individuals who need additional support with HIPAA or benefits open enrollment topics.\nPartner with workforce management and human resources teams to align training calendars with business volumes while respecting hybrid work patterns and night shift schedules.\nSupport new hire onboarding by integrating foundational modules on payer and provider operations into structured learning paths that accelerate job readiness.\nDocument training outcomes and share concise insights with leaders so that learning initiatives clearly demonstrate value to clients and the wider healthcare ecosystem.\nQualifications\npossess a bachelors degree or equivalent experience in fields such as human resources education healthcare administration or business with a strong focus on learning and development.\ndemonstrate practical experience in designing and delivering training content for benefits open enrollment processes within payer and provider organizations.\nbring hands on exposure to HIPAA requirements applied in day to day healthcare operations with a solid understanding of privacy and security considerations.\nshow proficiency in creating clear instructional materials such as facilitator guides participant workbooks job aids and digital learning assets.\nexhibit experience working in hybrid work models and supporting night shift teams with training solutions that respect time constraints and diverse locations.\nutilize learning management systems to manage course catalogs track learner progress and produce simple and accurate training reports.\ncommunicate clearly in spoken and written form with the ability to adapt messaging for learners stakeholders and compliance partners in a concise manner.\napply analytical skills to interpret training feedback assessment scores and quality metrics in order to recommend specific improvements to learning programs.\nmanage multiple training requests and timelines while maintaining attention to detail and meeting commitments without the need for travel.\ndisplay familiarity with healthcare insurance operations covering both provider and payer perspectives and how they interact in core processes.\nembrace a continuous learning mindset by staying informed about regulatory updates and learning trends relevant to HIPAA and benefits 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